support services
Simla Hypermarket in Kerala
Total years of experience :2 years, 11 Months
Conducting web based interactive product demonstrations for customers.
•Providing a high level of customer service to assigned clients.
•Communicating with high profile clients.
•Giving clients support during all stages of a sale.
•Keeping accurate records of all sales and prospecting activities.
•Advising customers when they are making purchase decisions.
•Resolving customer complaints and disputes.
•Providing customers with technical product information.
•Assisting walk-in customers find what they are looking for.
•Writing up email proposals.
•Responding to pricing enquiries.
•Qualifying potential new customers.
•Growing existing business relationships and acquire new ones.
•Conducting daily B2B cold-calls.
Leaving Certificate Examination