Thashya Dechacca

Responsibilities and Achievements

Handled customer queries through chat, email, and calls in a professional manner
Provided timely and accurate responses to resolve customer issues
Maintained clear communication and ensured a positive customer experience
Coordinated with team members to ensure smooth workflow and task completion
Followed company guidelines and maintained confidentiality of information

Successfully completed academic projects, including IoT-based systems
Demonstrated strong problem-solving and analytical thinking skills
Developed effective communication and adaptability through academic and team activities
Quick learner with the ability to understand new tools and processes efficiently