Theanleoua Chu

DUTIES AND RESPONSIBILITIES:
• Achieve assigned targets within time limits in a monthly, quarterly and annual time period.
• Provide excellent customer services to clients.
• Maintain positive and healthy professional relationships with technical teams.
• Acquire product knowledge and intelligence.
• Possess market knowledge and intelligence.
• Keep abreast with insurance market news, changing regulations, and competitor movements and products.
• Submit daily, monthly and quarterly activity and production reports to management.
• Use of QMS: maintain log of client visits, prospect list and enquiries submitted.
• Responsible for the collection of and any outstanding premiums.
• Comply with the norms of discipline and follow the advice/ guidelines set by team leaders and managers.
• Any additional tasks as assigned by Team Leader and Branch Manager.

May 2014 till August 2015
Reed Exhibitions Middle East- FZ, Abu Dhabi, UAE
*Events Editions:
8th & 9th World Future Energy Summit (www.worldfutureenergysummit.com )
3rd & 4th International Water Summit (www.iwsabudhabi.com )
2nd & 3rd EcoWASTE Exhibition (www.ecowaste.ae )

DUTIES AND RESPONSIBILITIES:
• Supports and direct reporting to Marketing Manager and Marketing Director;
• Liaise and networks with a range of clients, and partnered organization and suppliers;
• Full responsibility in preparation year-round communications on Semi and Full Barter Deal negotiations with media partners/ industry supporters and other related entities which are qualified to partner for our events;
• Monitors partners and sponsors and Reed deliverables from start to end of campaign;
• Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign;
• Conducts market research, surveys through CRMs or e-mailers to specified/ required target audience;
• Create briefs, supports in managing and monitoring production of marketing materials such as banner, invitations, posters, flyers, brochures, newsletters, e-newsletters, e-mailers, adverts, advertorials, press releases, etc;
• Proofreading copies; liaise with designers and printers (traffic control- Account Manager);
• Arranging the effective distribution and delivery of marketing materials, keeping track of all marketing deliverables from time to time;
• Website monitoring and implement amends through agencies;
• Keeps track of website reports and supplier’s reports - for Social Media, websites traffic and other survey reports like Google Analytics, etc;
• Contributes to the development, evaluation and implementation of marketing / media plans and strategies;
• Prepares Marketing Reports (Monthly and other Post show reports) and other presentations required from time to time;
• Attends other related events or exhibitions for networking purpose;
• Arrange and engage in meeting potential partners and existing partners;
• Performs other related marketing and administrative duties from time to time;
• Assists in other events if required.

• Getting collateral design briefs, job inquiries and orders from clients, and working with General Manager, Account Manager and Production Manager to provide quotations, proposals and meet deadline and timelines as required.
• Briefing-in the new works with the creative designer and production manager. Ensure quality production, on time delivery and payment for invoiced projects.
• To work alongside with the team ensuring deadlines & sales targets are consistently met, to provide high levels of service to ensure customer satisfaction and retention.
• Supports Company’s overall strategy & goals.
• To work with professionalism, integrity and a high level of presentation at all times.

Key responsibilities and accountabilities:
• Research and develop strategies to gain new clients for the company in accordance with the client selection criteria approved by the General Manager.
• Follow up on accounts through organized individual account support and coordinate with internal order-processing systems, e.g. Design, Production, Accounts and Management; to ensure timely delivery of sales or design presentation, provide quotations and proposals in a timely and accurate manner in accordance with the guidelines provided by the Production Manager and by the General Manager.
• Promptly respond to and follow up sales enquiries by telephone, email, fax and personal visits.
• Serve as your clients main contact point for all business issues in relation to their respective dealings/transactions and account management.
• Report on client follow-up and sales activities and provide relevant weekly tracking information as per tracking sheet provided by the General Manager.
• Generate reports on Sales forecast as required by management
• Attend scheduled meetings or follow-up meetings with the General Manager and other senior management as required.
• Conduct presentations to new and existing clients as required.
• Liaise and attend meetings with other company areas necessary to perform duties and aid overall business and organizational development objectives.
• Attend networking and other events (may be outside working hours) to represent company as directed by management.
• Perform other duties not listed above that may be required by management that may be required to achieve company business objectives.

*Events
1st Geriatric Homecare Conference, Dubai
3rd Abu Dhabi Obstetrics and Gynaecology Congress 2015, Abu Dhabi

DUTIES AND RESPONSIBILITIES:
• Development, production and delivery of project from proposal right up to delivery;
• Delivering events on time, within budget, that meet and exceeds expectations;
• Setting, communicating and maintaining timelines and priorities on every project;
• Communicating, maintaining and developing client relationships - Sponsors, Exhibitors, Delegates;
• Managing supplier relationships;
• Managing operational and administrative functions to ensure specific projects are delivered efficiently;
• Provides leadership, motivation, direction and support to the team;
• Responsible for all projects from start to finish; Travelling to onsite inspections and project managing events.

• Assist and perform duties for the Marketing Manager & Marketing Executive
• Engages with ATL, BTL, TTL techniques
• Researching for new markets & potential Media Partners, Industry Supporters, etc. for the purpose of show promotion and campaigns
• Performs general clerical duties, coordination of meetings, marketing groups in order to facilitate function and determining new markets
• Incharge with the negotiation and liase of deliverables / provisions of our Company and Media Partners
(Print Advertising, Guerilla Adverstising, Broadcast Advertising, Outdoor Advertising, Public Service Advertising, Product Palcement Advertising, Mobile Advertising, Online / Digital Advertising)
• Negotiate and prepare agreements between Company and Media Partners to come up in a mutually beneficial partnership (Barter Deals & Partial Barters, etc.); Media Partners’ profile, background & capacity determined prior to qualification
• Endorse company adverts and supervise the market's response to the company's products
• Performs other duties related to Marketing and duties assigned from time to time

DUTIES AND RESPONSIBILITIES:
• Aimed to increase company’s profits by delivering exhibitors local and overseas;
• Responsible for developing a strong relationship between the company and the exhibitors;
• Maintained exhibitors details for further reference;
• Created a broader base of potential clients- used Customer Relationship Management (CRM);
• Recognized the potentials of an exhibitor and accordingly make a deal to benefit both the exhibitor and the company equally;
• Cold-calling/telesales and telemarketing- explained the possible pros and cons of the show to potential exhibitors, but highlighting the benefits in order to get sales;
• Negotiated terms of sale and close of sale effectively with possibilities of the exhibitor for rebooking;
• Promoted event developments, benefits to exhibitors and other side events which may be beneficial to exhibitors;
• Followed up on potential exhibitors;
• Analyzed the market and developed an effective plan to maximize profit for the organization;
• Prepares marketing LPOs and do necessary processing;
• Arranged and engaged with meetings to prospect clients to increase sales potential.

• Receive customers and visitors with welcome and courtesy.
• Fix appointments for the Director; keep accurate record of the same; ensure concerned people are informed in advance and necessary arrangements have been made.
• Receive and dispatch incoming and outgoing mails effectively in the department.
• Coordinate with departmental staff for the smooth running of the daily operations on a timely manner.
• Liaise with other hospital departments required.
• Accurately keep the departmental records up to date.
• Keep track of documents in the departmentfor easy traceability.
• Maintain professional confidentially at all times.
• Ensure all arrangements for the scheduled meetings in the department.
• Organize workshops, venues and meetings in the department.
• Take accurate minutes of the meetings held.
• Efficiently collect and collate data as requested.
• Readily be involved in the recruitment process of new staff