Operations Team Leader
iLimits
Total des années d'expérience :3 years, 4 Mois
Implementing programs and processes and enhancing daily efficiencies mainly in retention and CS. Contributing in some marketing decisions, and financial operations .
Retention Back-office Specialist Designing and implementing customer retention strategies to increase loyalty and retain business was my main job, adding to analyzing customer feedback, negotiate with customers, and compile reports for sales managers.