Thereza Lou Calvario, HR-RECRUITMENT & ADMIN SPECIALIST

Thereza Lou Calvario

HR-RECRUITMENT & ADMIN SPECIALIST

Lava International DMCC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of Arts in Communication
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

HR-RECRUITMENT & ADMIN SPECIALIST at Lava International DMCC
  • United Arab Emirates - Dubai
  • My current job since March 2017

• Driving the company’s recruitment strategy - overseeing recruitment campaigns
• Create, implement, and evaluate all human resource department policies, procedures, and structures
• Assisting HR functions across UAE, Bahrain, Kuwait, Oman, Qatar and KSA.
• Identify the company’s hiring needs and manage the recruitment process to ensure it runs smoothly.
• Maintains employee database, payroll and all employee related procedures
• Coordinating with PRO for visa oriented procedures and execution of all legal aspects
• Execution of employee engagement and team building activities.
• Ensuring HR programs and services are in compliance with established policies and procedures under DMCC.
• Strategic development skills to develop and evaluate onboarding plans

EXECUTIVE ASSISTANT TO MANAGING DIRECTOR at International Training Institute
  • United Arab Emirates - Dubai
  • November 2013 to January 2017

• Visa application, NOC processing, salaries, Renewal of Leases and Trade License
• Maintains inward and outward register in respect of all documents such as working paper files / balance sheets / cheques / other office documents
• Assist in developing and implementing plans and goals for the department
• Work with the director to coordinate and supervise daily operations
• Ensure compliance with regulations and internal policies
• Responsible for Payments and office expenses
• Maintain scheduling of events, calendar and represent the company when needed
• Direct the clients to the appropriate staff in the firm
• Assists in planning of meetings, events, conferences, etc.

Customer Service Representative (CSR) at Convergys Philippines Services Association
  • Philippines
  • December 2012 to October 2013

• Delivering instructive, supportive, collaborative and motivational coaching sessions that foster open communication. Able to accurately diagnose performance issues and develop effective action plans to address the root cause of issues.
• Able to demonstrate the ability to handle difficult situations with professionalism and a well-documented plan for resolution.
• Know how to create a strong sense of job satisfaction and keep call center agents motivated by recognizing, communicating and rewarding performance excellence.
• Ability to effectively and professionally communicate with subordinates, peers, and senior levels of management.

MARKETING AND PROMOTIONS SPECIALIST at First-up Institute of Languages, Music and Multimedia
  • Philippines
  • July 2011 to December 2012

• Develop, manage, and execute marketing plans, including advertising, promotion, and public relations.
• Coordinate the development and production of internal and external publications, promotional materials, and communications, including web-based communications and social media outlets; and edit, proofread, and design materials as needed.
• Work with college/university departments to create identity and promote division/unit.
• Review and select vendors for advertising and production of promotional materials.
• Develop social media strategies; monitor and contribute to external social media sites and outlets as assigned.
• Evaluate marketing efforts for effectiveness.
• Manage marketing and promotions budget as required.

Education

Bachelor's degree, Bachelor of Arts in Communication
  • at Colegio de San Juan de letran
  • March 2013
High school or equivalent,
  • at Joeph and Mary Academy
  • March 2009

high school graduate

Specialties & Skills

Languages

English
Expert
Tagalog
Expert
Spanish
Expert

Training and Certifications

Media Seminar (Training)
Training Institute:
CASTLE (Communication Arts Society of Letran) Echo Seminar on Media Communication
Date Attended:
September 2010