Senior Strategy Consultant, San Antonio, TX
Booz Allen Hamilton
Total years of experience :26 years, 6 Months
Booz Allen Hamilton
Senior Strategy Consultant, San Antonio, TX May 2008-Present
Accenture
Instruction Design Senior Analyst, San Antonio, TX; March 2007-May 2008
Technical Writer, Lackland Air Force Base, TX; September 2003-January 2007
U.S. Air Force August 1986-January 2007
Chief Air Transportation Training, Lackland Air Force Base, TX; July 2000-September 2003
Senior Operations Manager, Travis Air Force Base, CA; March 1996-July 2000
Professional Experiences
Management
• Managed web based training (WBT) and instructor lead training (ILT) projects through the design, development and evaluation processes.
• Managed 26 instructors and 1600 students.
• Provided assistance and mentored new instructional design analysts on development tools, templates and ISD process activities that increased their efficiency.
• Led a team that completed a 632 line item task analysis; the result was 20 objectives aligned to current operations; thus increasing efficiency.
• Researched and budged for a $1.7 million aircraft training aide. The project was completed on schedule and under budget.
Interpersonal
• Proficient speaker with excellent presentation skills. Taught advanced transportation course for two years.
• Assigned to manage and deliver results for the toughest clients
• Assisted and counseled clients on clarifying project goals that prevented scope creep.
• Inspired 250 students during 26 formal graduations that reflected great credit to the accomplishment
• Designed and implemented a recognition program to identify the best of the best.
• Developed a competition to build student camaraderie and motivation; the competition simulated actual on the job tasks. The effort was recognized as a best practice by Headquarters.
Organizational
• Evaluated and trained a staff of 26 instructors that earned an outstanding rating during a headquarters inspection.
• Conducted weekly production meetings to identify challenges and to keep projects on-time.
• Ensured OSHA compliance as safety representative for over 500 personnel.
• Reported project status to clients and stakeholders that decreased client anxiety.
• Budgeted for and enrolled faculty in 50 faculty development classes that increased instructor skill.
Instruction Design
General Information
• Authored a 29-day, 15-day and 10-day instructor led training (ILT) courses that increased participants' focus on leadership and customer service.
• Storyboarded and designed WBT courses that decreased course development time.
• Designed and delivered course material that garnered 98% participant satisfaction.
• Prepared course material for a WBT course that saved $100k in travel costs annually.
• Developed courseware for the banking and pharmaceutical industries.
Analysis
• Created learning objectives based cognitive domain to increase recall and recognition of knowledge and the development of intellectual abilities and skill.
• Identified course requirements based on training analysis.
• Determined course delivery methods after the training needs assessments.
• Continuously revised lesson plans to keep material current.
• Led a team that analyzed student end of course feedback; the input was used to evaluate how well the course met the customers expectation.
• Conducted task analysis; then converted the tasks into components, sequence, conditions and limits, and standard.
• Determined the best method to structure training with regard to cost effectiveness and cost-efficiency.
• Analyzed resource requirements and constraints.
• Advised senior managers on training needs assessment results.
Design
• Constructed affective domain lessons that enabled students to change attitudes and values.
• Used client source material to create course material.
• Interviewed subject matter experts (SMEs) and managers to gather process information.
• Designed and developed simulations using Adobe Captivate 1, 2, and 3, that mirrored real-world applications.
• In a client facing role, interviewed SMEs, Air Force instructions, and commercial agencies to ascertain valuable information that was developed into training courses.
• Designed 15 on-the-job training documents that decreased instructor led training time; thus saving time and money.
• Developed ancillary materials for an ILT to include, simulation cards and job aides that allowed participants to hone important skills in the classroom.
• Prepared performance and predictive based tests.
• Extracted and assimilated complex client source material into WBT, ILT and on-the-job training courses.
Evaluation
• Developed and executed course validation plans.
• Analyzed test results to ensure achievement of learning objectives and assesses course content.
• Delivered a measurement plan than ensured all objectives correlated to the test questions and instructor lesson plans.
• Performed sandbox testing and uploaded WBT courses to a learning management system.
• Developed evaluation plan to utilize Kirkpatrick Level I, II, and III.
• Apprized instructor staff and leaders on implementation evaluation to ensure consistency.
St Mary's University, San Antonio, TX Masters of Science in Engineering Systems Management, May 2007
University of the Incarnate Word, San Antonio, TX Masters of Arts in Education, Expected May 2013, 4.0 GPA