توصيف خان

As an Employee Relations Lead at Quadra Systems, I was responsible for maintaining a positive and productive
work environment for all employees. I oversaw employee relations, handled conflicts and grievances, and ensured
compliance with company policies and labor laws.
• Employee Relations:
◦ Acted as a trusted advisor to managers and employees, providing expert guidance on all employee
relations matters, including conflict resolution, grievances, performance management, and employee
engagement.
◦ Partnered with business leaders to create a positive work environment that fosters diversity, inclusion,
and high performance.
◦ Proactively identified and addressed potential employee relations issues, ensuring early intervention
and resolution.
• Disciplinary Actions:
◦ Managed and oversee all disciplinary processes, including conducting disciplinary meetings, hearings,
and terminations, in accordance with company policies and legal requirements.
◦ Provided coaching and training to line managers on handling disciplinary matters, ensuring consistency
and fairness in decision-making.
◦ Ensure thorough documentation of all disciplinary cases and actions taken, maintaining strict
confidentiality and data protection.
• Investigations:
◦ Led and conducted internal investigations related to employee misconduct, discrimination, harassment,
and other workplace issues, ensuring compliance with internal policies and external regulations.
◦ Collaborate with legal, compliance, and risk management teams to gather evidence, conduct interviews,
and produce comprehensive investigation reports.
◦ Presented findings and recommendations to senior management, supporting a fair and transparent
resolution process.
• HR Strategy and Planning:
◦ Collaborated with operations & HR colleagues and business leaders to develop and deliver HR
programs that enhance employee experience and drive business performance.
• Compliance and Governance:
◦ Ensured all HR activities comply with Company policies, local labour laws, and regulatory requirements.
◦ Maintained up-to-date knowledge of employment law, industry trends, and best practices to ensure
compliance and mitigate risk.

As the Employee Relations Manager at Quess Corp Ltd. in India from January 2020 to December 2023, I
was responsible for leading and managing all Employee Relation functions for the company. This included
grievance Management, onboarding, performance management, employee relations, and training and
development initiatives. I worked closely with senior management to develop and implement employee relations
strategies that aligned with the companys goals and values.

Key Result Areas:
• Provided guidance to Talent Consultants and Senior Business Leaders in managing wide range of Employee
Relation issues, including Code of conduct breaches, Performance lapses, Discrimination allegations,
Workplace harassment allegations, Integrity issues etc., and ensure resolution of the same with minimal risk
exposure to the Firm and its professionals;
• Conducted workplace investigations into highly sensitive Employee Relations matters; which involves
conducting Investigation interviews, analyzing evidences, Drafting Investigation findings reports and
recommending corrective actions.
• Participated in Exit discussions, conduct Exit interviews, and facilitate smooth separation from the company,
when required.
• Deriving insights from ER Incident data base and assist Talent as well as Business leadership in developing
and deploying appropriate strategies, policies, procedures and initiatives to mitigate People risk exposures;
• Established internal processes to ensure appropriate documentation standards, case assignment and capacity
management, case audit and weekly ER case reporting.
• Collaborate with legal and compliance teams to ensure investigations are conducted in compliance with
applicable laws and regulations, including data privacy and employment laws.
• Provide necessary guidance/suggestions to respective Talent Centre of Excellence function so as to ensure
that the policy provisions are in compliance with core values of the Firm, are fair and are in compliance with
statutory/regulatory stipulations.
• Negotiation with recognized union for Long Term Settlement.
• Handling dispute under Standing Order & ID Act.
• Liaison with government authorities GLO, Factory inspector.

As the plant Manager HR/IR & Administration at Rawther Spices Pvt. Ltd., I was responsible for overseeing all
human resources functions within the company. This included recruitment, training and development, employee
relations, and performance management. I also assisted in developing and implementing HR policies and
procedures to ensure compliance with labour laws and promote a positive work culture.

Key Result Areas:
• Headed Plant HR/IR & Admin activities at Plant level.
• Talent Acquisition and optimum utilization of resources available.
• Training & Development.
• Contract Labour Management - Handle contractual labour(third party).
• Managed all Statutory Compliances related to factory.
• Govt. liaising, liaison with Labour Dept., half-yearly & annual returns as per Contract labour act & Minimum
wage Act.
• Accountable for developing, revising, and implementing HR policies and procedures.
• To lead various internal / external audits in line with the Quality Standards.
• Union Handling & Wage settlements.
• Maintaining harmonious Industrial Relations in the factory.
• Regularly reviewing Statutory Compliance, Employee wellness, Performance management and Planning
Health & Safety programmes.
• Toco-ordinate the payroll, annual salary and bonus for plant.
• Handling Grievances of plant.
• Supervise and bring improvements in plant Administration & Safety practices.

Key Result Areas:
• Recruitment and onboarding process
• Training and development initiatives
• Performance management system
• Employee engagement activities
• Leave management and attendance tracking
• Payroll processing and benefits administration
• Maintaining personnel records and databases
• Handled Payroll of 2000 plus Employees