tia patani

Assist patients with booking appointments, making payments and updating
patient records in hospital systems.

Responsible for processing up to 300 registrations daily, consistently
maintaining accuracy and high-quality work under pressure.

Collaborated with nursing, physicians, billing, medical records, insurance
approval, and administration to efficiently resolve service issues while upholding
high service standards; from VVIP to critical cases.

Increased my proficiency in four languages, helping me to connect with clients
from diverse backgrounds.

Consistently met department KPIs and monthly targets through proactive follow
up on no-shows and missed cases.

As an Usher, being simultaneous during high-demand periods is vital - managing
up to 18 clients at once.

Strengthened communication and interpersonal skills through direct client
interaction.

Assisted with operations including allocation, weighing, and delivery; versatility is
the key.

Acted as the first point of contact for walk-in customers, delivering high-standard
hospitality, building rapport and recommending products and goods accordingly.

Key Result: Started as a fresher and demonstrated exceptional sales skills, leading
to my appointment as a within 6 months.

Prepared quotations and proforma invoices, processed cash/card transactions,
and ensured accuracy of billing and POS entries.

Attended the Watch and Jewellery Exhibitions, gaining valuable insights into industry
trends and networking with potential clients.