Senior IT
Tontrac Systems Analytics
Total years of experience :7 years, 5 Months
Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers.
Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Team Lead. Oversee and manage contractor operations. Research, test and implement new technologies. Serve as a liaison between IT and business groups and act as primary point of contact for employees and customers in support of technical issues. Install, configure and maintain Windows Operating Systems. Provide tactical and strategic input on overall network planning and related projects. Support, monitor test and perform troubleshooting on hardware and software problems pertaining to all hardware and software systems. Install, configure and troubleshoot desktop & laptop systems, workstations, servers Provide end user support for LAN and WAN based applications. Manage the deployment, maintenance, support and upgrade of desktop PC's, hardware software, operating systems and distribute printers. Vendor negotiation, contractor negotiation and supervisions. Computer, server and I.T equipment procurement. Troubleshoot and resolve major and minor computer hardware and software issues.
Running regular checks on network and data security. Identifying and acting on opportunities to improve and update software and systems
Developing and implementing IT policy and best practice guides for the organisation. Designing training programs and workshops for staff
Conducting regular system audits. Running and sharing regular operation system reports with senior staff. Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
Managing and reporting on allocation of IT budget
Providing direction for IT team members
Identifying opportunities for team training and skills advancement
To ensure that sales targets are achieved as agreed as well as that new opportunities for growth within existing clients are identified To ensure that an adequate pipeline of new client business opportunities is generated and agreed sales activity requirements are met while networking activities are conducted as specified to extend first coast’s reach.
Installed and maintained company's computer systems and network. Performed upgrades and installed updates to laptops and desktops
Completed troubleshooting and repair when computers had problems. Assisted office staff with computer application questions. Conducted computer technology assistance with all clients. Recommended computer products and applications to improve the Productivity of the business delivery times
Server Infrastructure maintenance.
Access and SQL. Creating the goals of the Cyber Security system and designing a system for security threats to the state. Administrative and support services including on site departmental consulting, review and institute cost analysis and outreach efforts. Anticipating cyber security threats.
Ensuring that reliable system backup procedures are in place including On-site and offsite storage of key data files. Performing daily system checks.
Data entry, data auditing, creating data reports and monitoring all data for accuracy. Designing, developing and implementing new functionality. Monitoring the automated loading processes and advising on the suitability of methodologies and suggesting improvements. Carrying out specified data processing and statistical techniques.
Supplying qualitative and quantitative data to colleagues & clients.
Bcomms Information Systems
Management of Business Economics Business Studies
English Language Intergrated Science Geography History Mathematics Principles of Accounts