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Ali Ghanem, Senior Relationship officer / Sales

Ali Ghanem

Senior Relationship officer / Sales·Emirates Islamic Bank,

Lebanon

High school or equivalent, Accounting

Work experience

Total years of experience: 7 years, 0 months

Senior Relationship officer / Sales

February 2014 - January 2021

Emirates Islamic Bank,

Dubai, United Arab Emirates

February 2014 - January 2021

• Achieving the monthly target of selling bank products (personal finance & credit card).
• Visited potential customers door-to-door to offer them a free estimate for company
services
• Responsible for the overall achievement of the Sales targets set by the management.
• Solid experience in retail banking, excellent understanding of banking services and
products on corporate Level.
• Sound knowledge in sales of retail banking multi products and local banking practice.
• Handling customers inquiries and complaints for the team.
• Knowing selling techniques, dealing with high profile customers, selling banking multi
products.
• Follow up the rejected cases to be approved
• Leading our customers to maximize their benefits from our services.
• Checking the Customers eligibility for new liabilities.
• Convincing customers with the new offered products.
• Collecting and checking the required documents as per bank policy.
• Sourcing and follow up on the Cases, Solving Discrepancies.
Company industry:
Banking
Job role:
Sales

Education

(Siebel CRM

July 2011

July 2011

High school or equivalent, Accounting

Lebanon

I am passionate about my work, highly motivated, and always eager to learn and grow professionally while contributing positively to the organization.

"MUBS" university

July 2011

July 2011

Bachelor's degree, Accounting

Lebanon

Skills

BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
RETAIL BANKING
Intermediate
RETAIL BANKING
Intermediate
SALES
Intermediate
SALES
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
SIEBEL CRM
Intermediate
SIEBEL CRM
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
business computer (BT3)
Trainer for Checking Eligibility and Convincing Customers skills.

Hobbies and interests

hiking