Titiksha Kothari, Accountant

Titiksha Kothari

Accountant

Hult International Business School

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Accountant at Hult International Business School
  • United Arab Emirates - Dubai
  • January 2020 to March 2021

• Performing HR and administration duties such as raising contracts for new hires, assisting with onboarding tasks, company renewals, inventory, preparing documents for staff such as salary certificate, travel NOC, salary transfer letter, and managing office inventory.
• Recording, reconciling and consolidating all income, expenses, and balance sheet items.
• Reviewing staff expenses via Expensify and approving them for payment, ensuring they are in line with company policy.
• Processing weekly payment lists to analyze the cash flow and requesting funds from treasury if required.
• Preparation of scheduled payment runs such as payroll, expense, accounts payable including raising of payments in the bank portal.
• Processing all invoices via Basware system and aligning with internal departments for invoicing reviewing and approving the invoices.
• Communication and coordinating with vendors to ensure the statement of account matches, ordering supplies, following up for any discrepancy, updating the vendor database, and providing updates on payment status.
• Utilizing communication skills to address student needs regarding processing student payments for fees, and financial statements, as well as chasing students with overdue balances to collect payments as per their payment plans.
• Handling regional processes for visas and medical insurance for all staff in the Dubai campus for freezone.

Credit & Accounts Manager at EF Education First - GoEd Student Financing
  • United Arab Emirates - Dubai
  • December 2015 to December 2019

Managing Loan portfolio comprising 67 nationalities around the globe.

• Collecting required documents from students and Cosigner’s to apply for the loan and working closely with both of them throughout the loan process.
• Evaluating credit risk of the loan portfolio by reviewing documents and suggesting the loan amount based on the analysis to the Global Head of accounts and Operation before final approval.
• Guiding students with monthly payment methods flywire or Processing student monthly credit card payment via Adyen and following up with students for declined and expired cards.
• Assisting students, with any loan-related queries, sending monthly reminders via MailChimp, following up with students who have past due balances, and ensuring the payment is made.
• Reconciling bank, Flywire, and Adyen to ensure all the payments are allocated in salesforce and booking them.
• Reporting and tracking monthly collection process, Analyzing and finding new strategies to collect payments.

HR Administration Assistant at Shelter Realty Brokers
  • United Arab Emirates - Dubai
  • December 2013 to November 2015

Working in a real estate company that provides rental and sales services in the UAE region.

• Preparing correspondence, scheduling meetings, making follow-up calls, answering all the enquires generated from different advertising forms for the sales team to provide good customer service to all our clients.
• Coordinating showings, assisting at open houses and obtaining feedback which helps the team and company to improve.
• Preparing listing materials, posting property listings, updating property listing, and cold calling to generate the new listing.
• Assisting with different admin tasks like preparing the sale and rental documents, processing employee salary, managing office supplies, depositing client checks in the bank, etc.
• Assisting with the hiring, onboarding and exit process of employees for different teams such as IT and sales.
• Working as an Executive Assistant to the managing director of the company.

Senior Customer Service Executive at SERCO (Barclays Bank)
  • India - Chennai
  • August 2012 to November 2013

Collaborating with Barclays Bank team in London, a British multinational investment bank and financial services company as a part of their customer service outsource team.

• Managing customers portfolio assigned by the team in London, preparing collection and outstanding reports.
• Sending monthly payment reminders via mail merge to remind about their upcoming payment and avoid late fee charges.
• Calling and following up with all the customers who have not paid as per the payment date to ensure monthly collection targets are met.

Senior Customer Service Executive at CEEQUENCE TECHNOLOGIES
  • India - Chennai
  • May 2010 to August 2012

Calling, screening, converting, and generating own leads for a US-based survey process to help our clients generate business for their stock market company.

Senior Customer Service Executive at Paramount Airways
  • India - Chennai
  • November 2009 to May 2010

Assisting and providing good customer service to all the passengers from the back-end office for a Chennai
based airline

Guest Relation Executive at TAMIL NADU TOURISM
  • India - Chennai
  • February 2009 to November 2009

Selling different tour packages to local and international tourists based on their requirement for a government-based travel agency. Traveling with the tourist to different tourist stops and explaining the local heritage and local culture for hop on and hop off tours.

Education

Bachelor's degree,
  • at Tamil Nadu Open University Chennai
  • June 2012

Bachelors in Computers Applications

Diploma, Diploma in Frankfinn - Institution of Aviation Hospitality & Travel Management
  • at Frankfinn
  • February 2009

Specialties & Skills

Administration
Banking
Aviation Operations
Customer Service
Ability to work under pressure.
Leadership
Problem Solving
Team Work
Communication
Organization

Languages

Hindi
Expert
English
Expert
Tamil
Expert

Training and Certifications

Manual Accounting (Certificate)
Date Attended:
October 2020