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Tito III Pili, RestaurantGeneral Manager | Premium Casual Dining

Tito III Pili

RestaurantGeneral Manager | Premium Casual Dining·Nama Yoso (Lammtara Investment LLC),

United Arab Emirates

Diploma, WSET LEVEL 1 & 2 (Wines & Spirits)

Work experience

Total years of experience: 9 years, 7 months

RestaurantGeneral Manager | Premium Casual Dining

February 2025 - Present

Nama Yoso (Lammtara Investment LLC),

Dubai, United Arab Emirates

February 2025 - Present

Manage daily operations across two restaurant outlets serving 155-165 guests
daily. Hold full P&L responsibility, sustaining monthly revenue of AED 674K-767K.
Reduced food cost by 4.3% and packaging cost by 5.1% through cost control
initiatives. Increased average check value by 4.7% through menu engineering and
upselling strategies. Maintain guest satisfaction scores of 88.5%-90.2% while
leading and developing 38 FOH and BOH employees with full compliance in labor
laws and food safetystandards.
Company industry:
Catering, Food Service, & Restaurant

Restaurant General Manager

January 2025 - Present

Nama Yoso (Lammtara Investments LLC)

Dubai, United Arab Emirates

January 2025 - Present

Company industry:
Catering, Food Service, & Restaurant

RestaurantGeneral Manager

January 2025 - Present

Nama Yoso (Lammtara Investment LLC),

Dubai, United Arab Emirates

January 2025 - Present

Manage daily operations across two restaurant outlets serving 165-175 guests
daily. Hold full P&L responsibility, sustaining monthly revenue of AED 752K-767K.
Reduced food cost by 4.3% and packaging cost by 5.1% through cost control
initiatives. Increased average check value by 4.7% through menu engineering and
upselling strategies. Maintain guest satisfaction scores of 88.5%-90.2% while
leading and developing 38 FOH and BOH employees with full compliance in labor
laws and food safetystandards.
Company industry:
Catering, Food Service, & Restaurant

Assistant Restaurant Manager | All Day Dining

July 2024 - February 2025

Turquoise Restaurant, Rixos Premium Hotel,

Dubai, United Arab Emirates

July 2024 - February 2025

Supported the Restaurant Manager in overseeing front -of-house operations for a
high-volume all-day dining restaurant serving 850-980 guests daily. Increased
beverage sales by 5-7% through upselling strategies, improved manpower
scheduling to reduce labor costs by 4%, and maintained guest satisfaction scores
above 90%.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Quality Control

Restaurant Manager

January 2024 - January 2025

Turquoise Restaurant, Rixos Premium Hotel,

Dubai, United Arab Emirates

January 2024 - January 2025

Managed front-of-house operations for a high-volume all-day dining restaurant
serving 850-980 guests daily. Increased beverage sales by 5-7% through
upselling strategies, improved manpower scheduling to reduce labor costs by 4%,
and maintained guestsatisfaction scores above 90%.
Company industry:
Catering, Food Service, & Restaurant

Restaurant Service Manager

November 2023 - January 2025

Turquoise Restaurant, Rixos Premium HotelJBR

Dubai, United Arab Emirates

November 2023 - January 2025

Company industry:
Catering, Food Service, & Restaurant

Restaurant Manager | Fine Dining

January 2021 - July 2024

Long Yin Restaurant, Le Meridien Hotel Dubai,

Dubai, United Arab Emirates

January 2021 - July 2024

Led daily operations of a fine-dining restaurant serving 90-130 guests daily while
driving a hospitality-focused service culture. Supported monthly revenue of AED
580K-630K and improved food cost from 33% to 30-31% through inventory and
yield control. Increased wine and beverage sales by 8-10% through staff training
and upselling. Developed internal talent by promoting 3-4 supervisors into
leadership roles.
Company industry:
Catering, Food Service, & Restaurant

Restaurant Manager

January 2021 - January 2024

Marriott International

Dubai, United Arab Emirates

January 2021 - January 2024

Company industry:
Catering, Food Service, & Restaurant

Restaurant Service Manager (Fine Dining)

November 2018 - December 2020

Long Yin Restaurant, Marriott International|

Dubai, United Arab Emirates

November 2018 - December 2020

Company industry:
Catering, Food Service, & Restaurant

Restaurant Service Manager |

November 2018 - December 2020

Long Yin Restaurant,

Dubai, United Arab Emirates

November 2018 - December 2020

Curated memorable guest experiences through personalized service, anticipatory
hospitality, and refined tableside engagement aligned with brand standards Led
proactive guest-recovery initiatives to enhance satisfaction and guest loyalty
Delivered targeted micro-trainings to strengthen product knowledge and drive
effective upselling Fostered a collaborative, high-performing front-of-house team
culture Acted as the guardian of the restaurants service philosophy, ensuring
consistent brand delivery across all shifts Achieved a 6-8% increase in upselling
through focused service coaching and team development.
Company industry:
Catering, Food Service, & Restaurant

Restaurant Service Manager | Fine Dining

November 2018 - December 2020

Long Yin Restaurant, Le Meridien Hotel Dubai,

Dubai, United Arab Emirates

November 2018 - December 2020

Curated memorable guest experiences through personalized service, anticipatory
hospitality, and refined tableside engagement aligned with brand standards Led
proactive guest-recovery initiatives to enhance satisfaction and guest loyalty
Delivered targeted micro-trainings to strengthen product knowledge and drive
effective upselling Fostered a collaborative, high-performing front-of-house team
culture Acted as the guardian of the restaurants service philosophy, ensuring
consistent brand delivery across all shifts Achieved a 6-8% increase in upselling
through focused service coaching and team development.
Company industry:
Catering, Food Service, & Restaurant

Wine Sommelier

October 2016 - October 2017

Le Meridien Dubai Hotel & Conference Centre

Dubai, United Arab Emirates

October 2016 - October 2017

WSET Level 2 certified in Wines & Spirits, with
experience curating, designing, and updating wine
lists in alignment with menus. Recommend wine
pairings to enhance guest experiences, maintain a
fully stocked wine cellar with accurate inventory,
and conduct regular stock checks. Monitor wine
costs, controlwastage, and implement strategies to
improve beverage profitability.
Company industry:
Catering, Food Service, & Restaurant

Wine Sommelier

October 2016 - October 2017

Seafood Market,

Dubai, United Arab Emirates

October 2016 - October 2017

WSET Level 1 & 2 certified with experience curating and updating wine lists aligned
with menus. Managed wine inventory valued at AED 560K-750K with high stock
accuracy. Reduced wine wastage by 6% through improved storage and rotation
controls. Increased wine revenue by 5-7% through pairing recommendations and
upselling strategies.
Company industry:
Catering, Food Service, & Restaurant

F&B Service Expert

October 2016 - October 2017

Seafood Market, Le Meridien Hotel

Dubai, United Arab Emirates

October 2016 - October 2017

Company industry:
Catering, Food Service, & Restaurant

Wine Sommelier

October 2016 - October 2017

Seafood Market, Le Meridien Hotel

Dubai, United Arab Emirates

October 2016 - October 2017

WSET Level 1 & 2 certified with experience curating and updating wine lists aligned
with menus. Managed wine inventory valued at AED 560K-750K with high stock
accuracy. Reduced wine wastage by 6% through improved storage and rotation
controls. Increased wine revenue by 5-7% through pairing recommendations and
upselling strategies.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

F&B Service Expert

November 2015 - October 2016

Seafood Market, Le Meridien Hotel Dubai,

Dubai, United Arab Emirates

November 2015 - October 2016

Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

F&B Service Expert

November 2015 - January 2016

Le Meridien Dubai Hotel & Conference Centre

Dubai, United Arab Emirates

November 2015 - January 2016

Delivered high-quality guest service by guiding
menu choices, taking orders, and coordinating with
the kitchen. Maintained in-depth knowledge of
menu items, specials, and promotions to provide
informed recommendations. Ensured dining areas,
tables, and service were
and while promptly addressing guest
inquiries and resolving concerns to maintain
satisfaction.
Company industry:
Catering, Food Service, & Restaurant

Education

Path Bar School

March 2019

March 2019

Diploma, WSET LEVEL 1 & 2 (Wines & Spirits)

United Arab Emirates

University ofSaintAnthony

January 2007

January 2007

Bachelor's degree, Nursing

Philippines

GPA (point): 2 out of 4

GPA (point): 2 out of 4

Skills

BUDGETING
Intermediate
BUDGETING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NURSING
Intermediate
NURSING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COOKING
Intermediate
COOKING
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COOKING
Intermediate
COOKING
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PACKAGING AND LABELING
Intermediate
PACKAGING AND LABELING
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

Certifications
UAE Driving License – Automatic
Operations Effective Leadership Coaching PIC Advanced Level 3
UAE Driving License – Automatic (Valid)

Hobbies

  • Sculpting, Glass Crafting