Tiya Thomas, Application Lead

Tiya Thomas

Application Lead

Accenture

Location
India - Bengaluru
Education
Bachelor's degree, Information Technology
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Application Lead at Accenture
  • India - Bengaluru
  • My current job since June 2010

Project 1:
Telia B2B is Oracle RSDOD implementation project with the solution consists of Mobile services as the scope of Accenture delivery.
OSM implementation in Telia is with version 7.3.5 O2A PIP Cartridges with customizations which is specific to Mobile Delivery.

Roles & Responsibilities
• Technical Lead for OSM team of more than 4 members
• Handling usecase delivery for each Sprint.
• Usecase implementation.
• Quality Assurance.
• Go-Live and Post production support.

Project 2

France Telecom B2B transformation is Oracle RODOD implementation project which accelerates the business growth in enterprise segments. The entire scope of B2B solution consists of Mobile services, Fixed Lines, VOIP Lines, network and site connectivity etc.

OSM implementation in FT is with version 7.2.2.3.7 which is migrated from 7.0.3 O2A PIP Cartridges with customizations. The major customization showcased is the new module integrated with COM for handling large orders.This new venture of OSM asset is quite unique on the global market place.

Roles & Responsibilities
• Lead for a team of more than 5 members.
• Implementation of large order management module.
• Handled migration from OSM 7.0.3 to OSM 7.2.2.3.7.
• Handled COM and SOM implementation.
• Implemented Orchestration, Custom Process Flows, Product Specifications etc.
• Handling of Defect Fixes and defects delivery.
• Handling of Design and Code reviews.

Project 3
Cox Communications Inc. is a Multi-Service Operator ("MSO") that offers Digital Phone, High-Speed Data, and Video Services and now Wireless.
As the third-largest cable entertainment and broadband services provider in US, Cox
Communications Inc. is best known for pioneering the bundle of television, Internet and telephone services together, offering consumers the ability to consolidate their services with one provider.

Applications : AIA, UIM, OSM, ASAP
Tools: Putty, WinSCP, BMC Remedy, Tortoise SVN, SQL Developer, SOAP UI.
Roles and Responsibilities
1. Supports production environment in terms of server restarts, production deployments and handling real time customer issues which are logged as tickets.
2. Handled OSM 6.3 and ASAP 7 deployments in various production and staging environments.
3. Worked on automations in Order and Service Management.
4. Worked closely with Client team for solving production environment issues
5. Performed daily sanity checks of provisioning applications.\[AIA, UIM, OSM, ASAP\]

Software Engineer at Verizon Data Services
  • India - Hyderabad
  • January 2009 to April 2010

Project : Strategic System Platform
Technology : XML, SQL
Role : Production Support Specialist

Project: This project mainly focus on the resolutions to resume the Verizon services ordered by real time customers based on the severity.

Technology/Tools: SQL Scripts, Toad

Roles & Responsibilities
• Production support.

Software Engineer at Keane Inc
  • India - Bengaluru
  • March 2007 to December 2009

Project 1: Biometric Authentication Solution
Language : Java/J2EE
Role : Developer

Project Description: This project is a Java based solution for a Biometric Authentication in a public sector.

Technology/Tools : Java/J2EE, eclipse

Roles & Responsibilities
• Requirement collection and Development
• Code reviews and Unit Testing .

Project 2: Billing solution for a telecom Organisation
Language : Java/J2EE
Role : Developer

Project Description:This project is a Java based solution which deals with the tariffs for a particular package.

Tools and Technology: Java/J2EE, SQL, eclipse,

Roles & Responsibilities
•Developments and enhancements as per the requirements

Project 3: Public Sector
Language : Java/J2EE, Struts, JSP
Role : Developer

Project Description:
This java based project is to establish a centralized system which supports all 'official' processes related to animal experiments within a single system accessible to all stakeholders.

Tools and Technology: Java/J2EE, Struts, JSP, Servlets, SQL

Roles & Responsibilities
•Development
•Unit Testing

Education

Bachelor's degree, Information Technology
  • at Kerala University
  • January 2006

➢ B.Tech in Information Technology from Kerala University (2002-2006) '

Specialties & Skills

ORACLE OSM
Oracle Communications Order and Service Management
Webservices

Languages

Malayalam
Expert
English
Expert

Memberships

Oracle Partner Network
  • Member
  • November 2013

Hobbies

  • Cooking, Stitching