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Twinjun Cardiño II, IT SPECIALIST

Twinjun Cardiño II

IT SPECIALIST·LEGACY WORLDWIDE LLC

Philippines

Bachelor's degree, Information and Communication Technology

Work experience

Total years of experience: 12 years, 1 months

IT SPECIALIST

January 2024 - January 2026

LEGACY WORLDWIDE LLC

Duluth, United States •Remote

January 2024 - January 2026

«Performed IT administration and support across multiple business environments.
*Maintained M365 tenants, Azure AD identities, and endpoint security controls.
+Troubleshot email, authentication, and network issues for end users.
*Managed cloud-based applications such as Zendesk, RingCentral, NinjaOne, and
GoHighlLevel
Company industry:
IT Services

SUPPORT ENGINEER

January 2023 - January 2024

OFFICE SOLUTIONS IT (AU MSP)

Perth, Australia •Remote

January 2023 - January 2024

«Provided IT support to end users within an MSP environment.
*Resolved issues involving networks, desktops, printers, and cloud applications.
«Configured M365 accounts, updated security policies, and handled remote support tasks.
Company industry:
IT Services

MICROSOFT 365 SUPPORT

January 2023 - January 2023

RHIPE

Mandaluyong City, Philippines •Hybrid

January 2023 - January 2023

«Delivered M365 technical assistance for Microsoft 365 Business, Exchange Online, Azure
AD, SharePoint, OneDrive, and Office desktop applications.
*Guided users through account setup, authentication issues, and cloud service
optimisation.
*Logged, monitored, and documented support cases to ensure timely resolution.
Company industry:
IT Services

NETWORK SUPPORT ENGINEER

January 2022 - January 2023

SEIKO-IT SOLUTIONS

Pasig City, Philippines

January 2022 - January 2023

«Designed and managed secure and efficient customer networks.
«Configured routers, switches, VLANs, and wireless infrastructures.
«Monitored network stability and resolved performance issues.
*Responded to high-impact incidents and provided technical escalation support.
Company industry:
IT Services

TECHNICAL ENGINEER

January 2021 - January 2022

Wireless Link Technologies Inc

Manila, Philippines •Hybrid

January 2021 - January 2022

«Served as a field service engineer for company IT projects including access points,
switches, CCTV, and infrastructure installations.
«Installed, tested, and configured integrated network architectures and components.
«Troubleshot connectivity issues and implemented network optimization measures.
Company industry:
Installation & Technical Services

Data Analyst / Quality Controller / Trainer

December 2013 - December 2018

IDCSI / FPOSI

Mandaluyong City, Philippines

December 2013 - December 2018

«Processed and validated logistics data using AS/400 (Mocha) and Estes BOL, ensured
documentation accuracy, trained staff, and developed analytical and process-driven
skills.
«Managed high-volume photo printing, assisted customers, handled POS transactions,
maintained equipment, and coordinated workloads during peak periods.
Company industry:
Business Process Outsourcing (BPO)

Assistant Head Printer / Customer Service & Photographer

January 2012 - December 2013

Picture City International Inc

Manila, Philippines

January 2012 - December 2013

Company industry:
Photography

Education

Rizal Technological University

January 2021

January 2021

Bachelor's degree, Information and Communication Technology

Philippines

GPA (point): 2.5 out of 5

GPA (point): 2.5 out of 5

RIZAL TECHNOLOGICAL UNIVERSITY

January 2021

January 2021

Bachelor's degree, Arts And Information Technology

Philippines

AMG SKILLED HANDS TECH COLLEGE

April 2012

April 2012

High school or equivalent, Electronic And Information Engineering

Philippines

Skills

EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
ENDPOINT SECURITY
Intermediate
ENDPOINT SECURITY
Intermediate
IDENTITY AND ACCESS MANAGEMENT
Intermediate
IDENTITY AND ACCESS MANAGEMENT
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
OFFICE 365 EXCHANGE ONLINE
Intermediate
OFFICE 365 EXCHANGE ONLINE
Intermediate
SME FINANCE
Intermediate
SME FINANCE
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
VIRTUALIZATION
Intermediate
VIRTUALIZATION
Intermediate
WINDOWS SERVERS
Intermediate
WINDOWS SERVERS
Intermediate

Languages

English
Beginner