patient services coordinator
Bellevue medical center
Total years of experience :8 years, 2 Months
• Perform analytical and data entry task
• Answer patient calls, emails and questions, including finding
insurance estimates
• Confidentially manage patient accounts
• Schedule patient visits and answer pre-visit questions, including
about billing
• Ensure compliance with professional standards & regulatory
requirements
• Provide patient consultations and recommended treatments
• Discuss cost of service, insurance coverage, and payment
options with the patient
• Work as a team player to ensure each patient receives the best
service possible
• Schedule any necessary outpatient appointments
• Get prior authorizations for procedures
• Scan documents into patient charts
• Meet with patients and families regarding treatments,
procedures, medications, and continuing care.
• Assist care team with setting goals for quality assurance and
best practices
• Provide community resources and referrals for continuing care
•Customize each session depending on individual client's needs. •Assist rehabilitation patients with comfort and range of motion by providing deep tissue, soft tissue and muscle massage on the affected areas.
• Communicate clearly with clients, taking note of tender areas or any
other discomfort.
• assessing and planning nursing care requirements
• monitoring and administering medication and intravenous infusions • perform routine diagnostic checks (monitor pulse, blood pressure and temperature, provide
drugs and injections etc.)
• Assisting doctors with physical examinations and care plans • Checking on the progress of a patient’s progress
• Handling sensitive and confidential information
• Customer Service; proactively contribute to the diners’ overall experience.
• Good comprehension; ability to understand and learn the menu to make recommendations
and provide the best answers to questions from customers.
• Good skills in basic Math; ability to calculate prices of food items and cost of party packages.
• Ability to handle stressful situations.
• Pleasant disposition; does not lose temper when met by an irate customer.
• Keen ability to multi-task; can transition to order-taking, delivery of food, cleaning, busing,
and attending to customer requests
• Assisting customers at the cash register
• Informing customers of current active promotions when appropriate • Preparing food in a safe and responsible manner
• Keeping the store clean and well-maintained
• Helping fellow associates when needed with various tasks
• Greets guests, receives orders, processes payments, and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities
• •Learns team effectiveness skills; works with others to achieve team goals
