Toka Farag, Spectator Services Venue Coordinator

Toka Farag

Spectator Services Venue Coordinator

FIFA World Cup Qatar 2022 LLC

Lieu
Qatar
Éducation
Baccalauréat, Financial Institutions
Expérience
5 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 8 Mois

Spectator Services Venue Coordinator à FIFA World Cup Qatar 2022 LLC
  • Qatar - Doha
  • octobre 2022 à décembre 2022

1. Responsible for the successful planning and delivery of all Spectator Services operations and services for a specific stadium.
2. Track the Spectator Services project plan, identify risks, gaps, and opportunities for efficiencies and proactively communicate the project status, issues & risks to the Spectator Services Venue Manager.
3. Oversees the resolution of the major issues of their stadium and escalates to the Spectator Services Operations Manager when appropriate.
4. Ensure the effective planning and delivery of the stadium
5. Spectator areas operations by working closely with Venue Management, Security, and other key functional areas.
6. Analyze the tournament workforce requirements and oversee the SPS workforce management of their stadium.

Executive Secretary à Qatar General Insurance & Reinsurance Co.
  • Qatar - Doha
  • mai 2019 à août 2022

- Answer and direct phone calls.
- Organize and schedule meetings and appointments.
- Maintain contact lists.
- Produce and distribute correspondence memos, letters, faxes, and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Order office supplies.
- Book travel arrangements.
- Provide general support to visitors.

H.R. Administrative assistant à Qatar General Insurance & Reinsurance Co.
  • Qatar - Doha
  • octobre 2018 à avril 2019

- Working on the Employees’ attendance and Leaves System.
- Preparing Salary Certificates for Employees.
- Following up and receiving shipments through phones and e-mails.
- Preparing and sending official announcements from H.R. Department.

H.R. Administrative Assistant à MAG Trading and Contracting
  • Qatar - Doha
  • octobre 2017 à septembre 2018

- Reception.
- Following up with shipments through phones and e-mails.
- Organizing the Manager’s appointments and meetings.
- Receiving official letters and shipments.
- Assisting the accountant to enter the invoices in the monthly form.
- Preparing and sending official announcements from H.R. Department.

Operations Coordinator and Supervisor à Ali Bin Ali
  • Qatar - Doha
  • janvier 2017 à juin 2017

- Maintaining the team to achieve the marketing target daily.
- Reporting the client with the customers’ feedback.
- Managing the team and giving them daily instruction as per the client’s perspective.

Éducation

Baccalauréat, Financial Institutions
  • à Modern University For Technology & Information
  • février 2017

I've graduated with an A+ Grade

Baccalauréat, Business Financial Institutions
  • à University Of Wales
  • décembre 2016

Grade: Upper Second

Specialties & Skills

Fast Learning
Collaborative Working
Professionalism
Organization
Communications
Solving problems
Organizing
Team member
Communication skills
Supervision
Leadership

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

WC22 QATAR CERTIFICATE (Certificat)
Date de la formation:
December 2022
FIFA CERTIFICATE (Certificat)
Date de la formation:
December 2022
ICDL (Certificat)
Date de la formation:
June 2019
Document Control and Records Management (Certificat)
Date de la formation:
May 2022