Customer Service Associate
Vox Cinemas
مجموع سنوات الخبرة :9 years, 6 أشهر
· Welcomes guest and finalizes ticket purchase
· Provides guest with menu and runs through
ThEATre Experience
· Takes drinks and food order
· Delivers the correct food and drinks to the right
customer and in a timely manner
· Provides bill and processes payment
· Attend to call buttons and clear tables
· Bid farewell to the guests and invite them to come
back
Saffron
▪ Follows standards and procedures within operation
▪ Assists supervisor/team leader
▪ Maintains assigned tables, clears and removes plates as per needs, serves drinks and food as per standard
▪ Sets tables as per standard, tops up mis-en-place on side stations, keeps all collateral clean and tidy, ensures that sufficient operating equipment is available for service, and all clean and in impeccable order
▪ Responds to guests needs in appropriate manner and time or as per standard
▪ Attentive and assertive to guests needs
▪ Works as a team; liaises with the team, peers and other managers of the food and beverage division