Showroom Sales Manager
NAURAS
مجموع سنوات الخبرة :6 years, 5 أشهر
Key Result Areas as Showroom Sales Manager
• Crafting store strategies to maintain optimal operational efficiency and exceptional customer service; overseeing store staff to ensure sales goals are met through training, motivation, mentorship, and feedback.
• Ensuring consistent customer satisfaction through the delivery of exceptional service.
• Completing all necessary store administration tasks while ensuring adherence to established policies and procedures.
• Providing regular reports on buying trends, customer needs, profits, and financial performance.
• Maintaining exceptional store condition and visual merchandising standards.
• Conducting personnel performance appraisals to assess training needs and build career paths for team members; Effectively managing all issues that arise from both staff and customers, including complaints and grievances.
• Supervising daily operations for the branch and ensuring all tasks are completed promptly and efficiently.
Key Result Areas as Inventory Associate
• Implementing robust stock control procedures and maintaining accurate documentation for all incoming and outgoing inventory.
• Efficiently managing stock operations by coordinating receiving and dispatching processes to ensure timely delivery and efficient warehouse management.
• Conducting regular stock reconciliations and diligently investigating any discrepancies, promptly reporting findings, and implementing corrective actions.
• Spearheading the distribution of showroom stocks, optimizing inventory management practices to ensure optimal stock conditions.
• Maintaining precise alignment between Hulexo System records and physical inventory, consistently ensuring accurate stock balance and reconciliation.
• Generating comprehensive reports on a weekly and monthly basis, including stock levels, sales movement analysis, showroom comparisons, quality assessments, and sales and inventory projections to facilitate informed decision-making by the board of directors.
• Ensuring optimal stock availability across distribution channels to meet direct customer demand and sustain uninterrupted operations.
• Supervised the entire product development cycle, from ideation to market launch, with a keen focus on implementing successful design, merchant pricing, and assortment strategies.
• Executed daily operations and meticulously processed data entries for clients, suppliers, employees, salespeople, and the companys extensive product portfolio; Generated and processed journal entries to ensure the accurate recording of all financial transactions.
• Conducted regular follow-ups with customers to ensure their needs, concerns, and complaints were addressed promptly and professionally; Negotiated optimal pricing, quantity, and lead-time delivery terms with key suppliers, producers, and factories.
• Created and meticulously maintained detailed accounts for clients and suppliers, ensuring the accuracy and effectiveness of all communications.
• Monitored and verified that team members accurately and promptly processed data entered into internal software systems.
• Prepared and reported monthly cash flow statements to the owner in a timely and efficient manner; Generated and submitted daily reports to management, providing valuable insights to support business decisions; Provided support to senior accountants in the preparation of financial reports.
• Organized and scheduled agendas and appointments, ensuring timely attendance at all meetings.
• Performed preventive maintenance on equipment, called for repairs as needed, maintained equipment inventories, and evaluated new equipment and techniques.
2020 Master’s in International Business | Macquarie University, Australia
2017 Bachelor’s Degree in Business and Management from Saint Joseph University, Lebanon