Antoine El Khoury

• Receives incoming customers /or incoming customer calls.
• Interacts with customers to identify and satisfy their needs.
• Responds to customers inquiries on electrical equipment and pricing.
• Suggests new electrical equipment for customers to purchase.
• Explains features and demonstrates products.
• Offers technical support and provides solutions.
• Maintains an updated price list.
• Maintains updated customers address book & database.
• Discusses and provides customers with an updated price quotation and
information regarding products, delivery and service in case of big orders.
• Computes and quotes sales prices, including taxes and discount.
• Prepares delivery note and send it to stock keeper for delivery.
• Prepares invoices and transmits it to cashier.
• Directs customers to cashier.
• Develops and maintains good business relations with customer.
• Informs Purchase Manager about new product in the market and frequently
required by customers.
• Assisting with payment processing and customer returns
• Participating in inventory management
• Participating in issuing purchase order
• Participating in the transfer of products between the warehouse and other
branches