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اسلام درويش , Sales Associate

اسلام درويش

Sales Associate·(Perfumes & Auto Parts)

Egypt

High school or equivalent, شعبه عامة

Work experience

Total years of experience: 17 years, 5 months

Sales Associate

January 2026 - Present

(Perfumes & Auto Parts)

Cairo, Egypt

January 2026 - Present

• Managing daily sales operations and customer interactions to ensure premium service delivery and high customer satisfaction.
• Identifying client needs and recommending tailored products/services, successfully boosting upselling and cross-selling revenue.
• Building and maintaining strong, long-term relationships with customers through elegant communication and professional presentation.
• Meeting and exceeding monthly sales targets through proactive engagement and effective negotiation skills.
• Handling inquiries, resolving customer complaints diplomatically, and maintaining a positive brand image at all times.
Company industry:
Fashion & Apparel

محاسب

January 2026 - Present

El Alamy Restaurant

Ismailia, Egypt

January 2026 - Present

Accountant at Al-Alami Restaurant.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Grill Chef & Fast Food Cook

January 2025 - Present

Marsa Marsa Alam For Development Tourism

Cairo, Egypt

January 2025 - Present

chef grill .fast food
Company industry:
Catering, Food Service, & Restaurant

Waiter & Barista

January 2013 - Present

(Cafés & Restaurants)

Jeddah, Saudi Arabia

January 2013 - Present

عمل المشروبات الساخنه و البارده بشكل مميز واحترافي
Company industry:
Catering, Food Service, & Restaurant

Accountant & Sales Associate

January 2024 - January 2026

Heavy Equipment Spare Parts Co.

Jeddah, Saudi Arabia

January 2024 - January 2026

• Oversaw financial entries, generated invoices, and handled retail sales for industrial machinery and heavy equipment
parts.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Accounting and Auditing

Grill Chef & Fast Food Cook

January 2020 - January 2024

Fast Food Industry

Cairo, Egypt

January 2020 - January 2024

• Managed high-speed kitchen operations, focusing on custom seasoning blends, and premium preparation of burgers
and shawarma.
Company industry:
Catering, Food Service, & Restaurant

Mobile Phones Sales Specialist

January 2017 - January 2020

المتخصص

Cairo, Egypt

January 2017 - January 2020

• Handled direct business sales, product evaluation, and client trading for new and pre-owned mobile devices.
Company industry:
Retail & Wholesale

Accounting & Data Entry Assistant

January 2017 - January 2019

Pizza Hut - cairo

Cairo, Egypt

January 2017 - January 2019

• Handled basic bookkeeping and data entry via computer
applications.
Company industry:
Accounting

Data Entry Specialist

January 2015 - January 2017

الاهرام للسياحه

Cairo, Egypt

January 2015 - January 2017

• Accurately organized database sheets, modified digital records, and optimized office information tracking.
Company industry:
Tourism, Museum, & Cultural
Job role:
Customer Service and Call Center

Accountant

January 2013 - January 2015

Al-Badr Sports Stadium

Altaif, Saudi Arabia

January 2013 - January 2015

• Administered foundational operational accounting, logging budget reports, and facility bookkeeping tasks over a 2-
year tenure.
Company industry:
Accounting
Job role:
Accounting and Auditing

Sales Associate

January 2012 - January 2013

Perfume Industry

Cairo, Egypt

January 2012 - January 2013

• Consulted walk-in clients, managed luxury boutique presentation, and successfully drove retail revenue goals.
Company industry:
Industrial Production
Job role:
Sales

Hotel Receptionist & Front Desk Agent

January 2011 - January 2013

Hospitality Sector

Cairo, Egypt

January 2011 - January 2013

• Welcomed international and local guests, managed front desk reservations, handled check-ins/check-outs, and
resolved guest inquiries professionally.
Company industry:
Hospitality & Accomodation
Job role:
Other

Food Service & Catering Specialist

January 2009 - January 2011

Hospitality Sector

Cairo, Egypt

January 2009 - January 2011

• Delivered general catering services, fulfillment tasks, and optimized client satisfaction rates.
Company industry:
Hospitality & Accomodation

Education

دبلوم تجارة

January 2010

January 2010

High school or equivalent, شعبه عامة

Egypt

GPA (percentage): 100%

GPA (percentage): 100%

عملت بكافيه ومطاعم عدة وشركات قطع غيار معدات ثقيلة ونوادي ومطاعم بيتزا ومحلات عطور وحاسب الي ومطاعم وجبات سريعه
View attachment

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
FINANCE
Expert
FINANCE
Expert
FINANCIAL DATA MANAGEMENT
Intermediate
FINANCIAL DATA MANAGEMENT
Intermediate
BUSINESS NEGOTIATION
Expert
BUSINESS NEGOTIATION
Expert
INVOICING
Expert
INVOICING
Expert
Management
Intermediate
Management
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Sales Representatives
Intermediate
Sales Representatives
Intermediate
Receptionist
Expert
Receptionist
Expert
Front Office
Expert
Front Office
Expert
Administration
Expert
Administration
Expert
Data Input
Expert
Data Input
Expert
BASIC ACCOUNTING PRINCIPLES
Expert
BASIC ACCOUNTING PRINCIPLES
Expert
ACCOUNTING
Expert
ACCOUNTING
Expert
BOOKKEEPING
Expert
BOOKKEEPING
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
RETAIL EXPERIENCE
Expert
RETAIL EXPERIENCE
Expert
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Expert
SALES
Expert
TECHNICAL ACUMEN
Intermediate
TECHNICAL ACUMEN
Intermediate

Languages

English

Intermediate

Arabic

Native Speaker

Training and Certifications

Certifications
دبلوم تجاره
مصر
Jan 2010

Hobbies and interests

Fifa

ممارسة كرة القدم ب استمرار