Shift Manager Warehouse
M. H. Alshaya Company - United Arab Emirates
Total des années d'expérience :31 years, 1 Mois
Leading 60K Sq. M regional DC (Middle East Region) for largest retail franchisor’s brands including H&M, American Eagle, Next, Mother Care, Debenhams, Bath & Body Works, Footlocker, Victoria’s Secret.
Mentoring & directing 750 staff members to successfully achieve 30M unit’s monthly throughput volumes.
Managing transformation project (24*7 to 16*6), targeting augmented productivity & cost efficiencies.
Led 20K Sq. M (30K pallets) multi temperature warehouse on 24/6 basis with 120 staff members.
Maintained occupancy at 26K CBM and throughput levels of 850 CBM/day (avg.) for FMCG clients;
Armada Distribution, Al-Islami, Carrefour, Alshaya, Vibra, Rashideen, MMI, Danone.
Supported to handle outbound volume surges of 300% at month end for retail vertical.
Promoted QHSE culture by investigating non-conformity, devising and implementing corrective & preventive measures, conducting regular staff training, operational meetings reviewing performance against goals.
Added gross revenue by on boarding new client (Vermont).
Led the autonomous division (warehousing & distribution) with an annual turnover of SAR 8.89M
Established five-year business management plan and budget for revenues, CAPEX, OPEX and HR to set the short, medium and long-term objectives, targeting average EBIT at 30%
Developed warehousing department from scratch by creating organizational structure and job descriptions
Formulated and implemented standard operating processes (SOPs) and quality control procedures to standardize operations at multiple sites across KSA
Completed a warehouse consolidation project resulting in 22% better utilization of available resources
Organized a team of 40 plus personnel at 4 stations across KSA engaged in incoming and outgoing shipments
Managing logistics management operations for clients and 28 showrooms through 11 vehicles in 3 regions
Effectively managed supply chain operations at a centralized distribution center for the central and eastern region of Saudi Arabia, directly supervising 21 staff members and 8 delivery operation trucks
Successfully implemented efficient distribution schedule and achieved 97% DIFOT (delivery in full on time)
Led physical stock count of FY 2016 and achieved 98.5% inventory record accuracy
Exceeded the original role and officiated as warehousing manager for one year, directly reporting to COO
40, 000 Sq. M Agility’s owned warehouse management (60, 000 pallets dry/cold) & five outsourced satellite warehouses of 9, 000 Sq. M in Riyadh, Jeddah & Dammam.
Inventory management to maintain 100 % stock accuracy, planning and organizing routine cycle counts and inventory audits, conducting root cause analysis for taking preventive measures.
Developing & implementing quality, health, safety and security culture, policies, procedures & controls to achieve cost efficiency & high quality; Planning & executing firefighting & evacuation drills.
Employees’ training & development for engagement, motivation & succession planning.
Negotiate, develop and monitor rates, service level agreement & contracts with customers, sub-contractors and third party suppliers; understanding & response to RFQs, ITBs and business queries.
Key account management to build strong relations with key customers, to monitor & deliver on KPIs.
Ensuring accurate & timely billing to achieve revenue targets aligned with corporate strategy.
Understanding & analyzing customer’s (warehousing & transportation) requirements & designing logistics solutions.
Responding to RFQs/Tenders/Bids, preparation and submission.
Correspondence and communication with clients and prospect customers.
Coordination with concerned departments & sales team to collect required information.
Statistical & financial analysis, costing, pricing, preparation of feasibility & progress reports.
Contract review, finalization and follow up on contracts & rate renewals.
Operations management of largest Agility Pakistan’s warehouse (430, 000 Sq. Ft/ 25k pallet positions).
Distribution management of Omore ice cream with 32
eutectic vehicles.
P&L ownership of the distribution center to bring cost efficiencies through SG&A expenses management and budget monitoring & control.
Engagement & motivation of 120 plus people on a 24/7 operations model.
Leadership of operations, inventory, QA, CS, maintenance, HR, admin & key accounts departments.
Handling of FMCG & pharmaceutical inventory base like P&G, Gillette, IKEA, UNICEF, Engro Foods, Shell, Sanofi Aventis and several other local partners.
Logistics management of 3PL dry warehouse (150, 000 Sq. Ft) by leading 60 member’s team.
Secondary distribution management of FMCG & telecomm clients (PepsiCo & Motorola Wi-Tribe).
Handing of telecomm, FMCG, retail & pharmaceutical client’s base (Nokia Siemens Networks, Motorola Wi-Tribe, Telenor, Pak Telecomm., PepsiCo, Engro Foods, Colgate-Palmolive, Johnson & Johnson and Getz Pharma).
Achievement of assigned augmented EBIT & SG&A reduction targets.
Commandment of operations, inventory, quality assurance, customer services, maintenance, human resource, administration & key account management.
Planning and execution of internal inventory audit system, to ensure effective inventory controls.
Consolidation and validation of invoicing data, monitoring of receivables’ aging and recoveries.
Monthly P&L analysis for warehousing department on individual & collective basis.
Provision of operational costing inputs & analysis for prospective warehousing clients.
Preparation of client specific SOPs and staff’s training on procedures.
Delivering user training of WMS Exceed, Fleet Management systems for new hires and refreshers.
Execution of computerized ledger entries, trial balance & bank reconciliation.
Finalization of branch accounts monthly and annually.
Management of receivables/payables, cash at hand & bank through implementing internal controls.
Building and fixed assets’ maintenance.
Data management of 45, 000 land lines telephone exchange’s data & defaulter’s management.
Monthly billing, handling complaints of excess billing, preparation of reports.
Certified Supply Chain Professional - CSCP
Project Management Professional - PMP