Treasa  Geethu  PJ, Customer Support Executive

Treasa Geethu PJ

Customer Support Executive

Squaresoft Technology

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Comupter Application
Expérience
2 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 0 Mois

Customer Support Executive à Squaresoft Technology
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juin 2022

With 3 years of specialized experience in customer support within the IT industry, my objective is to continue delivering exceptional service while enhancing customer satisfaction. Proficient in resolving intricate issues and adept at maintaining professionalism in high-pressure situations, I am committed to fostering positive relationships across teams.

Customer Support Executive à Squaresoft Technology
  • Émirats Arabes Unis
  • Je travaille ici depuis juin 2022

Éducation

Baccalauréat, Comupter Application
  • à Mahatma Gandhi University (kottayam)
  • avril 2021

Projects: OBCS - Online Birth Certificate System Developed a web application using PHP and HTML to automate and simplify the process of generating birth certificates. Designed the user interface for the application, ensuring a user-friendly experience. Implemented a backend system in PHP to process user data and generate birth certificates. Integrated user authentication and authorization features for data security. HOPO - Online Bike and Bike Spare Parts Store Developed a web application using Python and the Django framework for an online bike and bike spare parts store. Displayed various bike models with detailed features and specifications. Enabled users to purchase bikes, bike parts, and other related products online. Implemented functionality for users to select and add products to their shopping cart. Achievements: Successfully led the development and implementation of the OBCS web application, streamlining the birth certificate generation process for the local community. Received positive feedback from users for the intuitive user interface design of the OBCS application, enhancing user satisfaction. Played a key role in the development and launch of the HOPO online store, contributing to increased sales and customer engagement. Activities: Participated in coding competitions and hackathons, honing problem-solving skills and fostering collaboration with peers. Actively engaged in extracurricular activities such as computer science club events and workshops, staying updated with the latest technologies and industry trends.

Specialties & Skills

Web Design
Web Development
Customer Insight
Customer Retention
Customer Support
Problem-Solving
Communication skills
Web design
Continuous Learning
Teamwork

Profils Sociaux

Langues

Anglais
Expert
Malayala
Langue Maternelle

Formation et Diplômes

Python Internship (Certificat)
Date de la formation:
January 2021
Valide jusqu'à:
April 2021
Web Developer Internship (Certificat)
Date de la formation:
February 2024
Valide jusqu'à:
March 2024

Loisirs

  • coding
  • Listening To Music