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ليث ابو حطب, Project Manager

ليث ابو حطب

Project Manager·Cyber Technical Consulting

Jordan

High school or equivalent, none

Work experience

Total years of experience: 3 years, 5 months

Project Manager

January 2026 - June 2026

Cyber Technical Consulting

Amman, Jordan

January 2026 - June 2026

•
•
Managing active technical projects and overseeing day-to-day business operations.
Coordinating tasks across technical and creative teams to ensure high-quality network and promotional
Company industry:
Primary, Prep, & Secondary School

Customer Service Representative

July 2025 - November 2025

CS MENA

Amman, Jordan

July 2025 - November 2025

•
Handled direct customer inquiries, resolved complex issues, and provided high-quality technical and
Company industry:
Call Centers & Customer Care Outsourcing

Call Center Agent

October 2024 - February 2025

Extensya

Amman, Jordan

October 2024 - February 2025

• Completed a 3-week training program in customer service and
communication.
• Worked for 3 months as a call center agent, handling customer inquiries
and resolving issues professionally.
• Gained strong experience in managing customer expectations and
providing efficient support.
Company industry:
Call Centers & Customer Care Outsourcing

Social Media Representative

January 2022 - January 2024

Online Instagram Store

Amman, Jordan

January 2022 - January 2024

• Managed communications with customers through Instagram for an online
store.
• Handled orders, questions, and customer service requests daily.
• Gained experience in digital communication and e-commerce tools.
Company industry:
Video Gaming

Education

none

May 2025

May 2025

High school or equivalent, none

Jordan

Skills

handle costumer

Expert

التعامل مع اجهزة الحاسوب

Expert

ENTHUSIASM

Intermediate

CUSTOMER SERVICE

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER ADVOCACY

Intermediate

INSTAGRAM

Expert

DIGITAL COMMUNICATIONS

Intermediate

E COMMERCE

Intermediate

COMPUTER LITERACY

Expert

MICROSOFT OFFICE

Intermediate

TYPING

Expert

CLOUD COMPUTING

Intermediate

BUSINESS ACUMEN

Intermediate

BUSINESS OPERATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPTIA NETWORK+

Intermediate

COMPUTER SECURITY

Intermediate

CYBER SECURITY

Intermediate

INFORMATION TECHNOLOGY

Intermediate

NETWORK INFRASTRUCTURE

Intermediate

PROJECT MANAGEMENT

Intermediate

Languages

English

Beginner

Arabic

Native Speaker

Training and Certifications

Certifications
Introduction to Cybersecurity
Project Management Foundations
AWS Certified Cloud Practitioner
Cisco Certified Support Technician (CCST) Networking
CompTIA Network+
CompTIA Security+