Pre- Sales Consultant - Account Manager
VeriPark Gulf
مجموع سنوات الخبرة :24 years, 2 أشهر
Employer: ROBERT BOSCH MIDDLE EAST, Dubai, UAE
Job Title: HR Assistant - Human Resources Department (Short term assignment)
Main Duties: Recruiting, employer branding, training, handling HR social media activities, general support.
Dates: Feb. 2012 - Oct. 2013
Employer: CRÉDIT AGRICOLE GROUP (Commercial Bank of Greece) - ALPHA BANK, Athens Greece
Job Title: Supervisor Recoveries Manager - Recoveries Department - Mortgage, Corporate & SME Loans
Main Duties: Management of debt portfolio in accordance with legislation and Council Policy. Manage a team of 6
Relationship Managers responsible for legal Agencies whose duty is to recover the non- performing Mortage, Corporate & SME loans & advances of the bank. Manage key relationships with legal Agencies at the most senior level to ensure legal actions through the execution of an effective
recoveries & collection process for the Bank, the Central Bank & external Auditors. Manage & train
RMs, develop and control recoveries & collection programs. Achieve volume and revenue goals by maximizing provided bank collections actions. Provide constant feedback/report to senior
management on Collection and Recovery activities.
Dates: Sept. 2010 - Jan. 2012
Employer: Citibank International Plc., Athens, Greece
Job Title: Relationship Manager - Recoveries Department
Main Duties: Relationship management of Legal Agencies in order to meet portfolio targets.
Handling of difficult collection cases, special requests by delinquent customers. Recruiting, training,
coaching and mentoring of the Recoveries Agents.
Dates: Jan. 2014 - today
Dates: Jan. 2014 - today
Dates: Sep. 2004 - Nov. 2006
Name of Employer: Laiki Bank, Athens, Greece
Job Title: Collection Ag ent & Sal es Repr es entati v e ( "Employ ee of the y ear 2 00 5 ")
Main Duties: Promotion, Collection and Customer Service
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Curriculum Vitae Apr. 2014
Employer: ROBERT BOSCH MIDDLE EAST, Dubai, UAE
Job Title: HR Assistant - Human Resources Department (Short term assignment)
Main Duties: Recruiting, employer branding, training, handling HR social media activities, general support.
Dates: Feb. 2012 - Oct. 2013
Employer: CRÉDIT AGRICOLE GROUP (Commercial Bank of Greece) - ALPHA BANK, Athens Greece
Job Title: Supervisor Recoveries Manager - Recoveries Department - Mortgage, Corporate & SME Loans
Main Duties: Management of debt portfolio in accordance with legislation and Council Policy. Manage a team of 6
Relationship Managers responsible for legal Agencies whose duty is to recover the non- performing Mortage, Corporate & SME loans & advances of the bank. Manage key relationships with legal Agencies at the most senior level to ensure legal actions through the execution of an effective
recoveries & collection process for the Bank, the Central Bank & external Auditors. Manage & train
RMs, develop and control recoveries & collection programs. Achieve volume and revenue goals by maximizing provided bank collections actions. Provide constant feedback/report to senior
management on Collection and Recovery activities.
Dates: Sept. 2010 - Jan. 2012
Employer: Citibank International Plc., Athens, Greece
Job Title: Relationship Manager - Recoveries Department
Main Duties: Relationship management of Legal Agencies in order to meet portfolio targets.
Handling of difficult collection cases, special requests by delinquent customers. Recruiting, training,
coaching and mentoring of the Recoveries Agents.
Dates: Sept. 2007 - Sept. 2010
Name of Employer: Citibank International Plc, Athens, Greece
Job Title: Relationship Manager Citi at Work
Main Duties: Supervision of 12 branches in order to acquire new payroll companies. Customer Relationship
Employer: ROBERT BOSCH MIDDLE EAST, Dubai, UAE
Job Title: HR Assistant - Human Resources Department (Short term assignment)
Main Duties: Recruiting, employer branding, training, handling HR social media activities, general support.
Dates: Feb. 2012 - Oct. 2013
Employer: CRÉDIT AGRICOLE GROUP (Commercial Bank of Greece) - ALPHA BANK, Athens Greece
Job Title: Supervisor Recoveries Manager - Recoveries Department - Mortgage, Corporate & SME Loans
Main Duties: Management of debt portfolio in accordance with legislation and Council Policy. Manage a team of 6
Relationship Managers responsible for legal Agencies whose duty is to recover the non- performing Mortage, Corporate & SME loans & advances of the bank. Manage key relationships with legal Agencies at the most senior level to ensure legal actions through the execution of an effective
recoveries & collection process for the Bank, the Central Bank & external Auditors. Manage & train
RMs, develop and control recoveries & collection programs. Achieve volume and revenue goals by maximizing provided bank collections actions. Provide constant feedback/report to senior
management on Collection and Recovery activities.
Dates: Sept. 2010 - Jan. 2012
Employer: Citibank International Plc., Athens, Greece
Job Title: Relationship Manager - Recoveries Department
Main Duties: Relationship management of Legal Agencies in order to meet portfolio targets.
Handling of difficult collection cases, special requests by delinquent customers. Recruiting, training,
coaching and mentoring of the Recoveries Agents.
Dates: Sept. 2007 - Sept. 2010
Name of Employer: Citibank International Plc, Athens, Greece
Job Title: Relationship Manager Citi at Work
Main Duties: Supervision of 12 branches in order to acquire new payroll companies. Customer Relationship
Management for existing and potential client companies. Asset Product Sales, Credit Cards, Consumer
Loans, Mortgage Loans, Accounts. Responsible for assessing training needs, designing and delivering
training solutions for branch staff.
Dates: Nov. 2006 - Sept. 2007
Name of Employer: Citibank International Plc, Athens, Greece
Job Title: Customer Representative (Sygrou Branch)
Main Duties: Specialized Representative for consumer loans, mortgage loans and credit cards.
Customer objections' handling and constructive problem solving.
Dates: Oct. 2008 - June 2010 Institution Attended: Athens University of Economics and Business Degree Earned: Master in Human Resource Management (Grade: 7.87/10)
Dates: Oct. 2005 - May 2007 Institution Attended: Agricultural University of Athens Degree Earned: M.B.A. in Agribusiness Management (Grade: 8.36/10)
Dates: Sep. 2000 - Sep. 2004 Institution Attended: Democritus University of Thrace Degree Earned: BA in International Economics (Grade: 7.21/10)