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Triki Zyed , Line Manager Application and Operation Support

Triki Zyed

Line Manager Application and Operation Support

FNZ

Location
Tunisia - Tunis
Education
Master's degree, بعث المؤسسات
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Line Manager Application and Operation Support at FNZ
  • Tunisia - Tunis
  • May 2021 to December 2022
Client Support Manager at Talan
  • Tunisia - Tunis
  • September 2020 to May 2021

MANAGER CENTRE SERVICE SUPPORT

SUPPORT MANAGER – SCRUM MASTER at exoplatform
  • Tunisia - Tunis
  • February 2009 to March 2019

SUPPORT MANAGER - SCRUM MASTER
SENIOR CLIENT SUPPORT TEAM LEAD
SENIOR CLIENT SUPPORT ENGINEER
CLIENT SUPPORT ENGINEER

Education

Master's degree, بعث المؤسسات
  • at Institut Supérieur d'administation des affaire de sfax
  • January 2013

الاول في الدفعة

Master's degree, الماجستير المهني في ادارة نظم المعلومات و المنظمات
  • at Institut of business Administration of Sfax
  • August 2008

بملاحظة حسن جدا

Specialties & Skills

ITIL
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JIRA
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Community Management
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Certified Scrum Master CSM
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Management
+Endorse 0
Jira Administration
+Endorse 0
Management
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Client Service
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Support Client
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Scrum Master
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People Management
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
French
Expert
English
Expert

Training and Certifications

Formation à la préparation de CertificationScrum Master (Training)
Training Institute:
HBA
Date Attended:
June 2023
Duration:
20 hours
Formation Scrum Agile (Training)
Training Institute:
HBA
Date Attended:
April 2023
Duration:
20 hours
Community Management (Certificate)
Date Attended:
October 2020
Conference Entrepreneuriat Innovation et Développement Régional (Certificate)
Date Attended:
May 2011
Cusrsus Managérial (Certificate)
Date Attended:
July 2022
PSM1 (Certificate)
Date Attended:
October 2018

Hobbies

  • الخط العربي