Receptionist
Scarboro Foreign Missions
Total years of experience :18 years, 3 Months
- Excel in handling variety of customer service/administrative tasks, resolving customer issues
- Demonstrate excellent proficiencies in telephone and front-desk reception within a high-volume environment
- Greet and direct all visitors and clients to ensure a positive experience
- Handle and process transactions, purchase orders, expenses and donations
- Record detailed financial and project information in MS-Access for tracking purposes
- Organize confidential client files and information with discretion
- Prepare outgoing mail, organize and schedule meetings ensuring efficient operation
- Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude
- Executive administrative functions such as data entry, preparing agendas, minutes, documents for meetings and self correspondence
- Work directly with the Ministry Director and Executive Advisory Committee
- Design fridge notes, newsletters, posters and distribute via mail and email
- Produce and distribute Meeting Minutes of various permanent as well as ADHOC work groups: ensure all groups involved with the organization receive minutes
- Liaise with refugees and immigrants regarding their visas status/legal issues
- Collaborate with firms to fundraise for lottery raffle to benefit the underprivileged
- Assist in planning and organizing social events for new immigrants and refugees such as clothing drives and educational lectures
- Manage funds and act as a signatory guarantor for the organization
- Extensive usage of Photoshop, Microsoft Word, Excel, PowerPoint and Outlook
Ryerson University – Ted Rogers School of Management Undergraduate Studies: Major in Marketing Management Minor in Human Resources Certificate of Proficiency in French Excelled in: French, Marketing, Global Management
