Trishla Dubey

• Designed and delivered end-to-end technology and non-technology solutions for process
modernization across US and UK insurance clients in underwriting and claims, spanning RPA
deployments, GenAI-assisted workflows, and Lean Six Sigma-led process redesign.
• Led pre-sales and solution design for 20+ RFP/RFI/RFX deal pursuits, building customised 3-, 5-,
and 7-year digital transformation roadmaps integrating continuous improvement frameworks
with AI and automation levers.
• Developed business cases and financial models comparing benefits vs. costs for technology
adoption decisions across client engagements with a Total Contract Value exceeding $500M,
supporting domain expansion into UK and European insurance markets.
• Designed the solution architecture for an AI-assisted audit tool for a UK debt collection agency,
enabling automated review of debtor interactions to flag inappropriate contact patterns and
trigger corrective feedback.

• Delivered $0.7M in recurring annual benefits across 3 long-term client engagements through
Lean Six Sigma-based process optimization and automation, spanning end-to-end redesign and
RPA implementation.
• Designed the solution architecture for an AI-assisted property inspection tool supporting both
in-person and digital surveys, standardizing and optimizing the risk inspection and assessment
process for a US-based insurance provider.
• Developed current-state and future-state process maps to support RPA implementation and
enhancement initiatives, translating complex operational workflows into structured
automation-ready designs; managed stakeholder communication and change management
across delivery.

• Led operational excellence and process excellence initiatives as Black Belt across Accounts
Payable for a global manufacturer spanning 3 MENAT business units, achieving over $5M in
annual savings.
• Mentored 4 Green Belt projects resulting in certification, generating approximately $100K in
annual impact.

• Led value stream mapping and design thinking workshops within 2 business units for a global
manufacturing client, covering all Accounts Payable processes to identify waste and prioritise
improvement opportunities.
• Mentored 13 Green Belt projects resulting in certification, generating approximately $250K in
annual impact for the client.

One-year fellowship embedding Lean Six Sigma practitioners in the social sector to drive
operational improvement in non-profit and development organizations.
• Developed KPI frameworks and benchmarking methodology to support employee appraisal and
growth for a Forbes-recognized tech non-profit working on digital learning in Indian government
schools, directly informing performance management processes for a team of 200+ educators
and program staff.
• Designed process improvement interventions adapted to resource-constrained, mission-driven
operating environments, building Lean tools and methods into contexts where commercial
consulting approaches required significant rethinking.

• Supervised a 40+ member team in Accounts Receivable for a major multinational consumer
goods company, managing day-to-day operations and escalation handling across a high
volume processing environment.
• Developed and maintained a comprehensive MIS report and dashboard to support SOX
compliance, audits, and data-driven operational analysis.