مشرف انظمة وشبكات
هيئة تنظيم الكهرباء والإنتاج المزدوج
Total years of experience :24 years, 5 Months
-Infrastructure facilities of ECRA (for three locations).
o Managing.
o Planning.
o Designing.
o Building.
o Maintaining.
-Building, Configuration and Administration of the following (for three locations):
o Windows 2003, 2008, 2010, 2012 Servers.
o Exchange 2003, 2013 Servers.
o ISA 2003 Server.
o DC, AD, DNS, GP and DHCP.
o Printer & File Share Servers.
o Trend Micron and Sophos Anti-virus and Antispam.
o WebSense Server.
o Laser Fiche (Document Management System) - Part of IT Enablement Project.
o Symantec Backup Exec (Windows)
o Manage Engine Desktop and Help Desk.
o Windows 2012 Patching and updates server.
-Network(s) troubleshooting, Hardware & Software problems/issues on servers & end-users.
-Backup of servers on daily, weekly and monthly basis.
-Advising on hardware/software issues.
-Recommend technical solutions for smooth operations of IT facilities.
-Maintaining Server room Fire systems plus UPS’s.
-Renewals of Licenses for Microsoft/Oracle/Solaris etc & Service Contracts.
-Monitoring of Hardware & Software. Following up on vendors for pending issues.
-Recommending Hardware/Software for users’ purchases.
-Installing & configuring user’s computers & software.
-Setting up, configuring and support of Nortel Telephone System at ECRA with 300 numbers and 60 lines (DOD/DID).
-Upgrade, Setting up, configuring and support of Avaya Telephone System at ECRA with 300 numbers and 60 lines (DOD/DID).
o Setting up of Billing System & Server.
-Team member for 2 years to implement the IT Enablement project at ECRA, which included Oracle ERP and CRM modules. The systems went live in April 2007. The following modules were implemented:
o Oracle Financial - Accounts receivable, Inventory, Fixed assets, Account payable, General ledger, Purchasing & Cash management.
o Oracle HR - SSHR, Payroll and HRMS.
o Oracle CRM - Legal and Licensing management, Consumer care and service provider affairs.
-Backup of Oracle production/clone/testing systems using Veritas backup management system.
-Configuring Oracle on end users computers.
-Fine Tuning Oracle Customized Reports.
-Training ECRA’s users in Microsoft products and Oracle usage. Training IT department staff.
-Designing Policies & Procedures for IT services at ECRA.
-Currently in process of SQL learning to enhance Oracle knowledge.
-Working in close coordination with the IT Director.
-Member of several project steering committees.
-Member of Project Management Office.
-Member of IT Security Committee.
-Chief Information Security Officer.
-Member of Change Management Committee.
-Building, Configuration and Administration of the following:
o Windows 2003 Servers.
o Exchange 2003 Servers.
o ISA 2003 Servers.
o DC, AD, DNS and DHCP.
o Printer & File Share Servers.
o Trend Micron Anti-virus Server.
o WebSense Server.
-Troubleshooting of network(s), hardware & software problems on servers & end-users.
-Backup of Al Faisaliah servers on daily, weekly and monthly basis.
-Monitoring of hardware & software.
-Installing & configuring client's computer's software & SAP.
-Team leader while handling four main branches of Al Faisaliah.
-Presently managing complete network infrastructure facilities of Al Muhaidib Factories.
o Planning.
o Designing.
o Building.
-Troubleshooting of network(s), hardware & software problems on servers & end-users.
-Backup of Al Muhaidib servers on daily, weekly and monthly basis.
-Monitoring of hardware & software.
-Installing & configuring user’s computers & software.
-Support on site end users for several EST. & Companies in Riyadh using servers, PC's, laptop, printers, hardware & software & solving their problems.
-Troubleshoot network, hardware, & software problems on servers & end users.
-Installing & configuring PC's, laptop, printers, hardware & software
-Support 3000 end-users Kingdom wide (Al Faisaliah Group Companies Employees) using servers, PC's, laptop, printers, hardware & software & solving their problems.
-Installing & configuring client's computer's software & SAP.
-Installing & configuring PC's, laptop, printers, hardware & software