Project Manager
Confidential
Total years of experience :20 years, 3 Months
* Manage project management activities, resources, equipment and information
* Break projects into doable actions and set timeframes
* Liaise with clients to identify and define requirements, scope and objectives
* Assign tasks to internal teams and assist with schedule management
* Make sure that clients’ needs are met as projects evolve
* Help prepare budgets
* Analyze risks and opportunities
* Oversee project procurement management
* Monitor project progress and handle any issues that arise
* Use tools to monitor working hours, plans and expenditures
King Abdullah Scholarship Program (KASP).
Awarded full Scholarships to study in the US for both me and my family through King Abdullah Scholarship Program (KASP).
King Abdulaziz and his companions Foundation for Giftedness and Creativity ( Mawhiba) is a non-for-profit organization based in Riyadh, Saudi Arabia
§ Develop and maintain relationships with stakeholders, support the business needs.
§ Contribute to continuous improvement activities.
§ Actively manage projects on a day to day basis to ensure that project outputs are being delivered on schedule, to budget
and to the required quality.
§ Define, prepare and maintain Project Management Plan (PMP).
§ Enable the appropriate reporting mechanisms and report fully on project status to the stakeholders.
§ Identify and manage all project issues, changes and risks and, where appropriate, bring them to the attention of the
stakeholders.
§ Throughout the project life cycle, liaise with project stakeholders to ensure that their opinions or requirements are taken
into consideration as the project progresses.
§ Close down the project ensuring a complete handover is done and that all relevant project documentation (Statement of
Work, Risks and Issues, Closure report and other documents as applicable) is submitted.
§ Provide professional advice to stakeholders and contribute to continuous improvement activities.
PREVIOUS WORK EXPERIENCE
(International Turnkey Systems), ITS October 2002 - August 2006
Working as outsources in different Project
Kuwait Finance House (KFH) -Kuwait, (BANKING), April 2003 - August 2006 (International Turnkey Systems) Kuwait
Service desk support, assistance for Sybase DBA, Facility Management dept
Kuwait Finance House (KFH) is one of the largest Islamic banks in the world. Headquartered in Kuwait, business covers corporate,
investment, commercial and retail banking
§ Receiving and reporting user problems.
§ Provide telephone and remote technical support for any problems related to Domain access, Network problems, MS
applications and Core Banking applications.
§ Monitoring all systems performance, activities and bottle necks using adequate monitoring tools.
§ Prepared, analyzed, and acted on the team’s daily performance in relation to customers SLA’s (Service Level
Agreement). Improved average calls.
§ Problem that requires second line support are analyzed and registered to concerned personnel.
§ Following up with users, technical, engineers and third parties to ensure that all the problems reported were solved and
all the registered cases were closed successfully.
§ Managing user accounts.
MTC-Vodafone Bahrain, 2003 (3 month) - 2004 (4 month) (International Turnkey Systems) Bahrain
http://www.zain.com
§ Configuring and installing IP Telephony
§ Configuring and installing Wireless Network
§ Configuring and installing windows operating system, Servers and MS applications.
§ Giving support for TABSS which is the main core system for the end user level.
§ Receiving and reporting user problems.
§ Preparing weekly and monthly reports which are presented to High management concerning problems type, count and
time taken to solve the mentioned problems By Remedy system.
§ Following up with users, technical, engineers and third parties to ensure that all the problems reported were solved and
all the registered cases were closed successfully
GSU
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