Tushal Dulgach, IT Support Engineer / Procurement Officer

Tushal Dulgach

IT Support Engineer / Procurement Officer

EMIRATES BOARD ADVERTISING LLC / Me Services LLC

Location
United Arab Emirates
Education
Bachelor's degree, Bachelors of Computer Application (BCA) (62.4%)
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

IT Support Engineer / Procurement Officer at EMIRATES BOARD ADVERTISING LLC / Me Services LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2015

Identifying reliable vendors for purchase and procurement of IT Assets from reliable vendors in a cost effective manner Heading a gamut of functions pertaining to:
o Interpreting purchasing administrative regulations & policies and recommending improvements to purchasing administration
o Promoting programs by delivering presentations and participating in trade associations or professional organizations
o Monitoring, auditing, and reporting on program results Mapping client's requirements and providing them best IT solutions involving evaluation and definition of scope of project and finalisation of project requirements; advising on solutions to complex issues as needed Assisting in preparing specifications, legal advertisements, formal bid invitations and correspondence regarding purchasing matters upervising clerical support employees

IT Technical and Sales Support Engineer at Advanced Concept Information Technology LLC
  • United Arab Emirates - Dubai
  • February 2011 to October 2015

Administered overall planning and coordination of design, installation and connectivity of computer and network systems to ensure the smooth running and operation of the IT assets Conducted meetings for set-up of sales objectives and designed / streamlined process to ensure smooth functioning of sales Carried selling of IT solution’s like Servers & System Solutions, Telephonic & PABX Solutions, CCTV & Security Solutions, Software Solutions, VPN Firewall Solutions, Networking Solutions and other associated products Facilitated IT hardware solutions / product development initiatives involving mapping of business requirements and in-depth evaluation of customer feedback to perform modifications in product attributes Identified & networked with prospective corporate & individual clients, generated business from the existing accounts and achieved profitability and increased sales growth Delivered presentation to prospective client and resolved their queries/issues related to product and the company Liaised with existing corporate clients, dealers, and vendors for sales, queries, and other requirements Troubleshoot computer workstations, servers, printers and peripherals

In-House Engineer at The Acres Club
  • India - Mumbai
  • April 2009 to January 2010

Commercial awareness - and understanding of how your actions can affect the profitability of a project
Teamworking and relationship-building skills
Communication skills
Technical skills
An eye for detail
Problem-solving
Leadership and management.

Site Support Engineer at EFKON Indian Pvt.Ltd
  • India - Mumbai
  • July 2008 to April 2009

Worked as a Site Technical Support Engineer in which the role required to plan and coordinate the design, installation, and connectivity of computer and network systems.

IT Technical and Sales Support Engineer at Wysetek Systems Technologists Pvt Ltd
  • India - Mumbai
  • September 2007 to July 2008

Education

Bachelor's degree, Bachelors of Computer Application (BCA) (62.4%)
  • at SunRise University by Govt of Rajasthan
  • June 2014

SunRise University by Govt of Rajasthan (Jun 2014) Bachelors of Computer Application (BCA) (62.4%)

High school or equivalent, HSC
  • at Maharashtra State Board
  • October 2010

Maharashtra State Board (October 2010) HSC (65%)

High school or equivalent, SSC
  • at Maharashtra State Board
  • October 2007

Maharashtra State Board (October 2007) SSC (52%)

Diploma, Computer Master in Network Administrator
  • at Solution World (Wipro) Pvt
  • July 2007

Diploma in Computer Master in Network Administrator (65%) from Solution World (Wipro) Pvt. Ltd 2007

Specialties & Skills

Desktop Support
Telephone Support
IT Technical Support
Desktop support
Ms Office
system administration
computer hardware troubleshooting
windows server
operating systems
Negotiation
Project Management
Contract Management
Enhance Sustainability
Customer Management
Cost Management
Technological
Improve Supplier Relationships
Procurement

Languages

English
Intermediate
Hindi
Intermediate