احمد جمال عبدالحليم سيد عبد الحليم

Coordinator في Miraco carrier

• مصر - القاهرة
• أبريل 2012 إلى ديسمبر 2014

1- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

2- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

3- Refer unresolved customer grievances to designated departments for further investigation.
Order tests that could determine the causes of product malfunctions.

4- We prepare reports about status of availability spare part monthly and yearly and present it for Team leader then after sales manager to determine weak point and try improve it.