Application Manager
Contracting Company
مجموع سنوات الخبرة :20 years, 4 أشهر
\[IT Division\] Dammam - Saudi Arab
Responsibilities:
* Requirement gathering analysis and development of the application through interactions with business process owners in
relation to legacy and current systems.
* Configuration of Enterprise Structure and initial customization as per business needs.
* Worked closely with the stake holders along with the ABAP/Oracle Developer team members to gather and verify
requirements.
* Successfully integration of Oracle EBS and SAP ECC.
* Complete O2C and P2P process configuration in SAP system using SD and MM.
* Providing ERP implementation services in Saudi Arab and Bahrain
* Handling SAP ECC in 2 companies and Oracle EBS in 6 companies of the group
* End to end Implementation done by In-house team.
* Leading a team for the implementation of oracle E-Business Suite R12, across the group
* Core Implementation & Setup of Oracle EBS R12 \[Financial, SCM, HRMS, Payroll, Self Service, OTL, Oracle Projects, Costing &
Billing, Integration, etc.\]
* Conducted GAP Analysis, Requirement Gathering, CRP sessions and UAT
* Prepared all End User Training Manuals and Setup Documents
* Implementation of Sage Timberline Estimation and integration of Timberline DB with Oracle Database
* Implementation of Oracle Primavera
* Integration of Timberline Estimation with Oracle Primavera
* Post Implementation Support
* System Administration
* Assisting technical team to develop Reports, Workflows and procedures as per requirement
* Form Personalization
* Oracle AIMS/OUM Methodology
* SAP Integration of newly acquired companies (GIC, TESCO) with Oracle EBS
* Implementation of Oracle EBS in sister companies of Al Mashariq \[MAPF, MCI\]
W.L.L) - \[A subsidiary of CPIC China \] Al-Hidd - Bahrain
Achievements:
* Total Implementation done by In-house team.
* Successfully completed and delivered the Oracle EBS R12.1.1 Project
* Successfully delivered the IT Infrastructure Project
* ERP system migration from Oracle EBS to SAP ECC
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Responsibilities:
* Joined the company as
EBS Implementation done by KPMG.
* My primary role was application DBA while supplementary role was Oracle EBS functional support ( SCM)
* Was responsible for monthly closing and Trail Balance analysis and was assisting Finance Manager in making monthly
accounts
* Timely and efficient upgrade of Oracle EBS including patch application, O/S, Oracle Database and other Servers. Ensured
proper and timely Performance Tuning of all servers and applications.
* Periodic System Monitoring of Servers, Operating Systems, Databases, Applications and Response Time at all levels as per
schedule. This includes Oracle Enterprise Manager set up, upgrades, Agents setup and upgrades, plug-ins setup for system
maintenance & monitoring.
* Efficient management of Oracle Data Guard
* Ensure timely and reliable data backup and compliance to the Data Backup Policy and Schedule.
* Management, monitoring and operations of VM Ware (virtual) environment
* User Management in Oracle EBS and all other applications on Single Sign On (SSO)
* Evaluated and recommended solutions, platforms and infrastructure components those comply with the corporate
standards and benchmark.
* Assured that corporate infrastructure, systems, network, and users (access & usage) are fully compliance with all IT policies,
procedures and standards (Internal IT Auditor).
* Recommended tools to enhance the corporate infrastructure’s efficiency and performance.
* Managed vendors and all IT related purchasing.
* Implemented IBM Lotus Domino based messaging infrastructure
* Implemented of ITIL based Service Desk
* Worked as a lead engineer in Yokogawa DCS Centum CS 3000 R3 team and was looking after the system from all IT aspects
* Was co-responsible for the Software implementation of all Logics depending upon Cause & Effect Diagram & Process Flow
Diagram (PFD)
* Involved In the Detailed System Engineering (CS3000) including Nest loading, Complex Loop Generation, Serial
Communication With Triconix PLC, Tank Gauging Systems (SAAB), NIR Analyzers, HMI Graphics etc
* Reports gathering from the system (Daily, Weekly, Monthly
EBS Implementation done by S. S. Ferguson
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* Worked as In-charge BARCO system (Industrial Automation System for Spinning, Weaving)
* Provided level I support in BARCO system (Hardware and software both)
* Configured the BARCO system in Unix based server and performed complex troubleshooting
* Worked as Apps DBA, was managing oracle EBS R11
* Was responsible for all DBA related activities during and after the EBS implementation
* Provided EBS (AP, AR) and BARCO Functional support
* Execute the IT infrastructure master plan and strategy for the organization
* Reports on weekly basis the status of IT activities within the organization, and on monthly basis the status against
objectives
* Provided new IT solutions to enhance overall productivity of the company
* Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and IT systems
* Overall administration, monitoring of BARCO system (Industrial Automation System)
* Co-Ordinate with other managers to evaluate their IT needs and propose new solutions to answer these needs
* Maintained accurate documentation concerning the organizations information technology systems and assets, including
knowledgebase documentation and asset management records
Achievements:
* Implemented the EDMS (Electronic Document Management System) to archive and control all corporate documents
securely with different levels of access/privacy and with work flow engine
* Developed IT policies, standards and procedures and assure users’ awareness and the alignment with organization
requirements
* Developed procedures and contingency plans for disaster recovery including establishing off-site storage of back-up
computer tapes, and tests the procedures to ensure adequate recovery can be accomplished for data files and software
I2c Inc \[Software House providing electronic payment solutions in US, Canada and Pakistan\]
4-Old FCC - Lahore - Pakistan
i2c Inc. is a leading provider of branded electronic transaction processing systems and bureau services to financial institutions in the
United States and abroad. Partnering proactively with its clients, i2c leverages technology to deliver integrated, comprehensive and
world-class electronic banking products.i2c Inc has achieved PCI certification in 2005.
Projects & Responsibilities:
* IBM Informix DB and Oracle database administration
* Complete remote, design and administration of data center in USA, Maintained network security using PIX firewall and
secured perimeter routers. All the accessibility was over the VPN (Site-To-Site, PPP) and giving access to the clients over
the VPN as well. Fully configured failover PIX and routers on HSRP. Installation configuration and management of Cisco
Intrusion Detection system and VPN box
* Operating system security using IPtables, TCP wrappers and user restricted environment by configuring proper
users/groups rights.
* Operating system optimization by configuring the most suitable parameters of Kernel in Linux/Unix, switching off all the
un-necessary services/daemons and restricting processes to run on minimum amount of memory and CPU usage.
* Informix database administration
* Process automation using bash and Perl scripts and management of company web server Apache/Tomcat along with
secure FTP site of the company.
* Utilization of network management software (MRTG, Cisco Works) to gather network traffic statistics. Using preliminary
data to recommend strategies for improving network performance.
* Implemented a comprehensive statistical monitoring system (nagios) for all the services like running processes, current
users, server response time, file system utilization, server load and other application services and hardware devices
including CPU, RAM, SCSI drives, Network Interface Card etc,
* Implemented a fully documented data center policy for users and NOC team members using one of the most reliable
compiled rules of COBIT.
Worked in a 24x7 support environment, and my responsibility was to give support to our international clients upon routing, VPN and
connectivity issues. Had won the Best Performance Award for Network Support in 2004
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Achievements:
* Payment Card Industry (PCI) Date Security Standard:
* MS Exchange Server:
* Apart from above mentioned responsibilities/project I was responsible for the Network Flow and Security training of
software developers and project managers for development of communication programs for the following US/PK based
clients of i2c Inc. FastCash, My Card Place (MCP), PASPort
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