Network Support
Widebnad
Total des années d'expérience :7 years, 11 Mois
• Installations of Wireless devices.
• Configuring and monitoring of the network. .
• Troubleshooting the problems of the clients.
• Designing the network.
• Submitting the Technical report to the manager.
• Worked on IP phones and wireless devices.
• Configuring and troubleshooting of various routing (RIP, OSPF) and switching (VTP, STP) protocols in Cisco devices.
• Proficient in the creation, configuring, and troubleshooting of VLAN´s and switch trunks.
• Knowledge of the TCP/IP protocol.
• Knowledgeable in the configuring and use of various network services such as DNS, DHCP,
• Extensive experience of telephone systems and VoIP.
• Provided technical assistance towards Compaq Presario Notebook for global Customers through chat support for various issues.
• Assisted to resolve hardware and software issues for Presario Notebooks.
• Arranged mail-in service for an in-warranty and out of warranty US notebooks
Specialization: BSCI, BCMSN and ONT