ICT Project Manager
Mobily
Total years of experience :20 years, 2 Months
Handle following responsibilities and activities for all the listed ICT projects.
• Supervise the opportunity creation activity with order desk for cloud and connectivity based ICT products.
• Assign activities to different involved teams for each assigned opportunity/order covering end to end service fulfillment.
• Developing project plan, assign & supervise different engineering teams for service provisioning/implementation.
• Ensuring the service quality and SLA for every defined milestone under assigned projects
• Communicate with customer for defining implementation plans and progress of every phase of the project.
• Tracking of product delivery time lines as per project plan, SLA and customer agreement.
• Performing user acceptance test with customer and get sign-off on delivered product.
• Support pre-sales/sales teams on all phases of order in pre and post order fulfillment activities.
• Manage and lead a project team to fulfill client need within their scope of services. This includes supplying project deliverables and provides technical resources from project pools to fulfill agreed project services.
Projects:
Virtustream cloud services
Ar Riyadh development authority
Saudi broadcast corporation
MedGulf
Ministry of education
Saudi German hospital
Aramco
AGFUND
Omlati
Smart way
Ministry of water & electricity
Prot tech
HIBA
Capital Market Authority - CMA
Large Enterprise IPVPN connectivity / International Connectivity
McDonald’s
Mohammad Yousef Naghi motors
Ministry of education
United Matbouli group
Emirates of Jazan
Saudi Franci bank
Arab food supplies
Smart Cloud Virtual Server Recovery (VSR) by IBM
Saudi ground services company - SGS
SAP-B1 over Cloud
Al-Kaffary Group
(KAUST) King Abdullah University of Science and technology
Responsibilities:
• Include all responsibilities as IT Manager, mentioned in last expertise with the same company.
• Control all operations of the whole project as project coordinator. Project details as follow:
• Providing Professional manpower & setup their standards on Our Fire Station at Project.
• Providing Fire Caption, Lieutenant & Fire Fighters, Western Nationalities e.g. America, South Africa, England.
• Import and delivery of sensitive Safety and Security equipment from all the over world. e.g. America, Germany, U.A.E
• Supplying protective safety equipments to SAUDI ARAMCO, Saudi Electric Company, KAUST.
Registerfly.com, INC ICCAN Accredited Registrar.
Most Popular Domain Registrar in America.
Responsibilities:
• Control Registerfly.com Backend Admin Panels for .com .net .info & .org
• Control Tucows Backend Admin Panels for .us .ca .biz .name .cc .tv .nu .be .it .fr & foreign TLD’s
• Control Admin Help desk Service ticket.
• Customer Support through in bound calls.
• Control Domain Registrations/Renewals/Transfers.
• Advance level DNS Management for domains.
• Control Hosting Services Panels, Configuration & Troubleshooting.
• Monitoring all group’s performance & there training.
• http://www.registerfly.com
July 2007 to March 2009 as Technical/Network Support Engineer
Responsibilities:
• Local Area Network Management
• Remote Administration
• Project Base VPN configuration
• Managing Microsoft Exchange Server
• Project Base CRM installations.
In Saudi Sicli Company (Fire Fighting Equipment Manufacturer) worked as IT Manager.
• Management of MIS department.
• Management of MS Windows 2003 Server base local Area networks.
• Complete LAN & WAN installation & maintenance.
• Wireless Connection management between three different outlets in the city.
• Management of complete ERP Financial Management software includes implementation and installation.
• Developed and managed official website of company. www.saudisicli.com.sa www.arsisc.com.sa
• Developed company’s products broachers and Manuals.
In Hotel Crown Plaza worked as IT Manager,
Responsibilities:
• Managing business center.
• Management of MS Windows 2000 Server base LAN
• Computers and Network troubleshooting.
• Management of audio video systems of Hotel.
• Developed and managed official web site of Hotel. www.hotelcrownplaza.com
In Invest Capital & Securities (Private Stock Exchange) worked as System Administrator for 2 years,
Responsibilities:
• Management of MIS Department,
• Computers and Network troubleshooting.
• Performing product installations and stock updates.
• Management of MS Windows NT Server base local Area networks
• Worked on web development as well. www.investcapital.com
Primary responsibilities include administrate MIS Department, troubleshooting and management of local Area networks. System Administration
A+ Certification, a computer heardware cetification
Dos, Basic, MS-Word, lotus 123, dbase an other basic computer fundamentals.
