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Umar Farook  Mohamed Arif, Operations Manager

Umar Farook Mohamed Arif

Operations Manager·YABS Public Relations Management LLC

United Arab Emirates

Bachelor's degree, Electronics and Communication Engineering

Work experience

Total years of experience: 9 years, 10 months

Operations Manager

March 2023 - Present

YABS Public Relations Management LLC

Dubai, United Arab Emirates

March 2023 - Present

• Spearhead comprehensive business setup processes across Free Zone, Mainland, and Offshore jurisdictions to ensure seamless operations.
• Oversee company formation, document processing, license renewals, and visa applications, ensuring compliance and minimizing turnaround times.
• Develop and implement Standard Operating Procedures (SOPs) to enhance operational efficiency, service quality, and regulatory adherence.
• Collaborate with key authorities such as DET, MOHRE, GDRFA, DHA, and others to monitor and fulfill regulatory requirements effectively.
• Streamline administrative functions and support public relations initiatives to foster positive stakeholder engagement and communication.
• Leverage IT solutions to improve operational support and enhance service delivery across all administrative functions.

Company industry:
Business Support Services
Job role:
Management

Floor Supervisor and Data Analyst

September 2020 - January 2023

Good Hand Government Transaction

Dubai, United Arab Emirates

September 2020 - January 2023

• Streamlined front-desk operations and effectively delegated tasks to UAE National employees, enhancing support for DED, Tasheel, and Amer services.
• Provided expert guidance to customers on necessary documentation, procedural steps, service fees, and anticipated timelines, improving customer satisfaction.
• Oversaw the administration of ERP modules, including accounting, invoicing, HRMS, and operational reporting, driving efficiency across multiple companies.
• Managed comprehensive HRMS functions, including meticulous record-keeping, leave management, document control, end-of-service calculations, and UAE National pension evaluations, ensuring compliance and accuracy.
• Leveraged analytical skills to support operational improvements and foster positive public relations, aligning with organizational goals.

Company industry:
Public Administration
Job role:
Other

IT Engineer

January 2016 - January 2020

Khidmaty Government Services

Dubai, United Arab Emirates

January 2016 - January 2020

• Led the installation, configuration, and management of Windows Server 2012 and Microsoft Exchange Server environments, enhancing system reliability.
• Administered Active Directory, DNS, DHCP, and WSUS, ensuring seamless user access and robust network performance through effective use of PowerShell and Exchange Management Shell.
• Provided technical support for PABX systems, including Alcatel-Lucent OmniPCX and Alcatel 4018 devices, improving communication efficiency.
• Developed and implemented customized ERP and SAP modules tailored to operational requirements, streamlining business processes.
• Monitored and maintained CCTV systems, ensuring security and operational integrity across facilities.

Company industry:
Public Administration

Education

Ganadipathy Tulsi's Engineering College

January 2014

January 2014

Bachelor's degree, Electronics and Communication Engineering

India

GPA (percentage): 69.3%

GPA (percentage): 69.3%

Skills

BACKUP
Beginner
BACKUP
Beginner
BASIC
Beginner
BASIC
Beginner
BOOKS
Beginner
BOOKS
Beginner
C
Beginner
C
Beginner
C++
Beginner
C++
Beginner
CAD
Intermediate
CAD
Intermediate
HEWLETT PACKARD
Intermediate
HEWLETT PACKARD
Intermediate
LAPTOP COMPUTERS
Intermediate
LAPTOP COMPUTERS
Intermediate
PRINTERS
Intermediate
PRINTERS
Intermediate
SALES
Intermediate
SALES
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MICROSOFT SERVERS
Intermediate
MICROSOFT SERVERS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
SERVER ADMINISTRATION
Intermediate
SERVER ADMINISTRATION
Intermediate
WELDING PROCEDURE SPECIFICATION
Intermediate
WELDING PROCEDURE SPECIFICATION
Intermediate

Languages

English

Expert

Hindi

Expert

Malayalam

Beginner

Training and Certifications

Certifications
MCID: 13330439 Microsoft Exchange Server
MCSA: Windows Server

Hobbies and interests

Playing Cricket,