Sr Analyst
Te Connectivity
Total years of experience :10 years, 9 Months
Technical experience:
Microsoft Office 365 Migration Project:
Over a decade of hands-on experience in Exchange On prem, Office 365 (Exchange Online, SharePoint, One Drive, Teams )migration and management, encompassing diverse tasks and projects
Conducted Tenant to Tenant Migrations without any Third-Party tools, specializing in cross-tenant mailbox migration. Proficiently utilized BitTitan, Quest On-Demand tool for enhanced migration workflows.
Managed OneDrive Data Migrations using Mover.io, BitTitan, Quest On-Demand tool ensuring seamless and secure transfer of data.
Orchestrated File Server to SharePoint site Data Migrations proficiently utilizing Microsoft Native tools, enhancing data accessibility and collaboration.
Led On-Prem Exchange Server to Office 365 Migrations leveraging Hybrid Setup, minimizing disruptions and ensuring smooth transitions.
Oversaw the migration of a significant volume of 64, 000 Public Folders to Shared Mailboxes, optimizing data organization and accessibility.
Configured Microsoft Teams policies aligned with specific business needs, enhancing team productivity and collaboration.
Implemented comprehensive Microsoft Intune policies tailored for Windows, Mac, iOS, and Android devices, ensuring robust security measures.
Roles and responsibilities:
Develop and sustain excellent customer relationship.
Developed customer profiles and technical documents in compliance with corporate standards.
Coordinated project life cycle by setting deadlines, assigning tasks, and monitoring progress, performance
reports, and user feedback.
Exceptional communication, interpersonal, organizational, and presentation skills.
Expert planning, scheduling, and management skills in various information systems and technologies.
Mentor and supervise project/product managers and programmers to ensure timely and cost-effective
development of systems and services that support business objectives.
Technical experience:
Microsoft Office 365 Migration Project:
Design, Deploy and Implement IT project and Improvise IT infrastructure by automating the technical tasks.
Syncing Active Directory users to Microsoft Azure Active directory using AAD connect tool.
Migrating Mailbox to Office 365 (IMAP, Cutover, Staged & Hybrid)
One Drive Data Migration from Users network drive to Office 365 One Drive using PowerShell Script.
Discovery of PST data in Environment and Migrating PST data in to users online archiving mailbox.
Installation of High Available Azure AD Connect Servers
Assigning Office 365 and EMS Licenses to Users/Groups using PowerShell and Script.
Deployment of Enterprise Mobility and Security (EMS) in Office 365.
Implementation of Multi-Factor Authentication for all users in Office 365.
Configuration of Azure Conditional Access Policy to stop High Risk Users login (anonymous log-in, Impossible
travel, Users Log in From Different location, Infected Mobile Device)
Activation and Configuration of Azure Information Protection.
Troubleshooting Office 365 and Exchange Server related issue.
Taking care of Escalated case from L2 -L3 resource.
Designed, Planned and Executed Office 365 for Multiple Client.
Use of PowerShell scripts to automate process and general PowerShell commands
Managing and Supporting Office 365 and Hybrid (Exchange server 2010, 2013).
Microsoft (GTSC) (Bengaluru, Karnataka)
Designation : Support Engineer Exchange Online and Exchanges Server
Roles and responsibilities:
Technical experience: Office 365 (Exchange Online)
Domain verification issues and troubleshooting.
Domain Name System records with Exchange Online.
Connecting too Azure and Exchange Online Power Shell and administering with Power Shell.
Recovery of deleted Email from Purges, Versions, Deletions, Single Item Retention, and Litigation hold.
Mailbox recovery.
Configure IP Allow and IP Block Lists in Exchange Online Protection.
Exchange Transport Rules and Spam Content Filtering in Exchange Online Protection.
Find and Release Messages from the Quarantine.
Message Headers analyzing.
Installation and configuration of Microsoft azure active directory connect.
PST Import to Office 365.
IMAP, Cut-over, Stage, Hybrid Migration.
Non-Technical | Management experience:
Developed customer profiles and technical documents in compliance with corporate standards.
Coordinated project life cycle by setting deadlines, assigning tasks, and monitoring progress, performance reports, and user feedback.
Exceptional communication, interpersonal, organizational, and presentation skills.
Expert planning, scheduling, and management skills in various information systems and technologies.
Mentor and supervise project/product managers and programmers to ensure timely and cost-effective development of systems and services that support business objectives.
Continuum Managed Solutions Private Limited (Andheri East, Mumbai)
Designation : Sr. Exchange Engineer - L3
Duration : October 2015 - May 2016
Technical experience
Exchange Server 2007, 2010, 2013
Installation and Decommission of Exchange 2007, Exchange 2010, and Exchange 2013.
Troubleshooting Exchange database issues (Recovery, ESEUTIL Switches).
Migration of Exchange servers.
Mail Flow.
Troubleshooting Exchange certificate issue.
Configure and troubleshooting Exchange DAG.
Troubleshooting Exchange 2007, Exchange 2010, and Exchange 2013 Content Index State issues on Database.
Exchange Mailbox Management.
Running Disaster recovery tests.
Exchange VSS backup for Exchange 2007 and 2010.
Troubleshooting Active Sync, auto discover issue.
Configuring and troubleshooting Email Clients.
Administrating Mixed mode environment of Exchange 2007 and 2010.
Non-Technical / management experience:
AREAS OF EXPERTISE in Performance management, Customer satisfaction.
Comfortable working with people of all levels and having an excellent commercial approach to solving problems
and developing business processes.
Having proven people management skills, with the ability to manage performance and motivate staff on an
individual and team level.
Review technology requests and work with direct reports to schedule and complete projects
Direct interaction with clients, resolve queries, dispatch samples and ensure business development.
Wipro BPO (Belapur - Navi-Mumbai)
Designation : L3 - Exchange Engineer
Duration : JULY 2013 - September 2015
Roles and responsibilities: Working in Wipro as an Exchange Engineer in Microsoft projects.
Technical experience:
Troubleshooting Exchange database issues (Recovery, ESEUTIL Switches)
Installation and Decommission of Exchange 2007, Exchange 2010, and Exchange 2013.
Running Disaster recovery tests
Troubleshooting Exchange 2007, Exchange 2010, and Exchange 2013 Content Index State issues on Database
Exchange Mailbox Management
Configuration and troubleshooting Public folders
Recovery Storage Group
Exchange VSS backup for Exchange 2007 and 2010.
Configure and troubleshooting Exchange DAG.
Migration of Exchange servers
Mail Flow
Troubleshooting the performance issue of Exchange servers.
Troubleshooting on Exchange virtually installed.
Configuring and troubleshooting Email Clients
Administrating Mixed mode environment of Exchange 2007 and 2010
Bachelor of science in Information Technology complete in 2013 from Mumbai University with 50%
Completed Secondary School Certificate with First Class.
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