Umar Najeeb

Freelance Consultant at Global

• United Kingdom - Birmingham
• My current job since August 2016

I have been free lancing with multi-national organizations in multiple capacities as a consultant, business developer, integration architect, accessing new markets, etc to name few across the health IT and renewable energy industries as part of global sustainability initiatives with view of forming integrated knowledge based economies.
 Travelled to West Africa to conduct feasibility studies across multiple industries such as energy, technology, health, food, homes, security, transport, etc to name a few and identify appropriate cost effective solutions and suppliers
 Represented GRID Teknoloji (Turkey/Cyprus) to create new channels and links for international business / relations
 Represented Arundo Power (Hong Kong / China) and opened up access to government of Sri Lanka for renewable energy portfolio for products and services along with funding options. This also addressed recycling schemes
 Engaged officials across multiple countries (Africa, Asia, Europe and Middle East) to provide consulting services contributing towards a sustainable knowledge based economy and enable multi-national collaboration forming new relations and opportunities studies across multiple industries such as energy, technology, health, food
security, homes, security, transport, etc to name a few
Formulated SWOT analysis, project plans, presentations and created awareness about new innovative solutions
 Opened access for colleague who owns small - to medium car wash enterprise to deal with Sainsbury’s UK Supermarket as part of environmental schemes nationally
Helping local community members with their transforming their lives, CVs and enabling them via job security

Delivery Management Snr. Advisor at Dell Services Qatar

• Qatar - Doha
• October 2012 to August 2016

Snr. Delivery Management Advisor and Research Specialist

Managed and lead workshops with clinicians and non-clinicians as part of creating integrated multisectoral preventative solutions that connect clinicians who use Cerner Millennium applications with non-clinicians (insurance, billing, researchers, etc to name a few) who use thirs party solutions as part of national endeavors. This included the
ability to capture quality data efficiently for screening to report on as part of transformation objectives in line withQatar National Vision 2030 and WHO objectives for clinical and non-clinical KPIs (preventative care reducing burdens).
 Conducted SWOT analysis of tool sets available within given licenses for executive decision
 Lead weekly workshops with multiple customers (clinicians, supply chain, third party, insurance, billing, etc)
 Utilised Agile development methodologies to conduct requirements analysis, solution approach design, user stories and use case design through road map development
 Wrote Detailed Design Specifications that included user interface, functional and non-functional design specifications based on clients, engineering and solution requirements.
 Participated in Qatar’s Annual Research Days and formed Diabetes Minimum Data Set for Supreme Council of Health as part of enhancing national data gathering and reporting (insurance) which led to forming a business case for a national bioinformatics platform to predict future outcomes in order to reduce burden of disease
 Provided knowledge and assistance to testing, solutions and engineering teams on functionality to help troubleshoot domains and create comprehensive testing strategies
 Assessed market needs to build future proof and scalable solutions across multiple health stakeholders in Qatar (presented ideas and strategy at numerous conferences)
 Led workshops with resources in the US (Dell) as part of developing enterprise future-proof population health solutions and shared experiences on difference of working cultures
Involved in Insurance and Billing projects, Optimization projects, reporting projects and Go-Lives

Snr. Healthcare Applications Consultant at British Telecom

• United Kingdom
• January 2012 to September 2012

Achievements and competencies demonstrated:

• Provide Cerner Millennium application knowledge, troubleshooting and experience for PowerChart, FirstNet, ERM, ESM and Reporting along with other solutions where I can assist. Deliver excellent customer relationship.
• Provide professional services to optimize the efficiency of the project, products and team to ensure Service Level KPI's are met and exceeded.
• Proven track record of 3rd level Application support coupled with excellent Incident, Problem and Change Skills, along with escalation management in accordance to ITIL standards.
• Lead Critical Service Incident support, analysis, resolution and work-around determination. Duty would include Change Management and Implementation. .
• Always possess a clear understanding of Customer system architecture concepts as required prior to engaging and proposing resolutions.

Integration Architect at Cerner Limited

• United Kingdom
• January 2010 to December 2011

I worked across multiple software solutions, vendors and interacted with clients throughout multiple project phases to achieve project goals. As a member of the project leadership team I undertook project scope decisions, process assessments, design and build of software, testing, training and delivering against business KPIs. Responsible for key application and workflow integration points that may affect design decisions and system configuration was crucial. I supported the management of domain strategies, change management & control and issue management. Playing the role of an applications' Team Lead for the Cerner project team I provide associate mentoring and coaching for consulting and technical skills development for the benefit of Cerner and customers. Achievements and competencies demonstrated:
• Served as the integration expert across solutions and interfaces, providing troubleshooting and process expertise in line with policies and procedures.
• Consulted on workflow integration touch points, supporting healthcare executives and Solution Architects when making design decisions.
• Supported environment/domain planning and management including regression testing after code installs, domain copies, reference data domains synchs (RDDS), and activity deletes ensuring the client has a regression test plan for each activity.
• Participated in quality assurance, risk assessment and escalation processes.
• Clarifying and supported the project team prior to engaging in each phase such as test requirements, domain and code strategies, data-migration from legacy systems and foreign systems interfaces.
• Drove distribution package analysis and installation to enhance existing functionality.
• Facilitated client in developing appropriate policies and procedures for issue management.
• Evaluate client operations and help desk capabilities.

Solutions Analyst / Delivery Consultant at Cerner Limited

• June 2007 to January 2010

I have been recognised on a number of occasions from within my team, across the London Programme and by the BT test manager for assisting them in resolving many software issues as well as transferring valuable knowledge on clinical pathways and workflows to their teams. I took the initiative to help create enterprise processes as a way of resolving issues more quickly and enhancing efficiency of communication to manage incidents effectively in a timely manner.

Achievements and competencies demonstrated:
• Organise and prioritise work accordingly to ensure resolution of issues against client needs
• Forged excellent relationships with all associates and clients for on time project deliveries
• Producing knowledge transfer material outside working hours which can be used by associates and clients to help resolve workflow and technical issues.
• Utilization of exposure to all care venue solutions to enhance understanding of Cerner architecture enabling quick resolution of issues from a technical and user workflow views
• I am given the responsibility from my superiors to mentor new associates that join the team.
• Able to write scripts, query tables and diagnose issues in the backend via CCL (SQL platform based language). Utilization of AIX for File Transfer Protocol (FTP) to populate database

Research Products & Software Development Assistant at KMR Software

• United Kingdom
• July 2005 to July 2006

Products & Software Development Assistant at Kantar Media Research Software

• July 2005 to July 2006

KMR develops and provide industry leading desktop and web analysis solutions for virtually any research information, with particular expertise in the media planning field. I identified & recommended replacing paper based communication methods via a web based system via HTML, VB script & MS Access in addition to FAQ internal site.