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Umar Nazir, Microsoft Dynamics 365 CRM Senior Technical Consultant

Umar Nazir

Microsoft Dynamics 365 CRM Senior Technical Consultant·Globant

United Arab Emirates

Bachelor's degree, Bachelor in Computer Sciences BS(CS).

Work experience

Total years of experience: 14 years, 8 months

Microsoft Dynamics 365 CRM Senior Technical Consultant

November 2023 - Present

Globant

Dubai, United Arab Emirates

November 2023 - Present

Company industry:
IT Services
Job role:
Information Technology

Microsoft Dynamics CRM Technical Consultant

October 2021 - October 2023

Xebia

Abu Dhabi, United Arab Emirates

October 2021 - October 2023

Company industry:
Business Consultancy Services
Job role:
Information Technology

Microsoft Dynamics 365 CRM Team Lead

January 2019 - September 2021

Techvista

Dubai, United Arab Emirates

January 2019 - September 2021

Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior MS Dynamics CRM Technical Consultant

April 2017 - December 2019

SAED

Jeddah, Saudi Arabia

April 2017 - December 2019

• Responsible for Analysis, Development, Customization, Deployment and Extension of Microsoft CRM.
• Designed and customized CRM for B2C (Business to Consumer) and B2B (Business to Business) as per company requirements and fully automated business.
• Developed Plug-in assemblies and custom workflow for the automation of business process in MS CRM.
• Customized MS CRM UI elements using .NET, C #, ASP.NET, WCF, HTML, CSS, JavaScript and FetchXML.
• AX Integration with CRM.
• Integration of Finger prints SecuGen WebAPI with CRM
• Developed SSRS reports for business using Reporting services (SSRS).

Company industry:
IT Services
Job role:
Information Technology

Microsoft Dynamics CRM Developer

March 2016 - March 2017

TeleCare

Riyadh, Saudi Arabia

March 2016 - March 2017

• Responsible for Analysis, Development, Customization, Deployment and Extension of Microsoft CRM 2016/2015/2013/2011.
• Developed Plug-in assemblies and custom workflow for the automation of business process in MS CRM 2016/2015/2013/2011.
• Customized MS CRM UI elements using .NET, C #, ASP.NET, WCF, HTML, CSS, JavaScript and FetchXML.
• Developed SQL Server Integration Services (SSIS) packages for data migration from different sources to MS CRM 2016/2015/2013/2011.
• Analyze, design, develop, and test desktop, web and database solutions using Microsoft .NET technologies.
• Developed SSRS reports for business using Reporting services (SSRS).

Company industry:
IT Services
Job role:
Information Technology

Microsoft Dynamics CRM Developer

June 2013 - January 2016

VeriPark GulfClient Dubai Islamic Bank, Barclays Bank

Dubai, United Arab Emirates

June 2013 - January 2016

Associated with VeriPark since June 2013. Working on VeriTouch, VeriPark’s operational Customer Relationship Management product, targets banks and financial institutions with its diversified features. VeriTouch has been implemented in 20 financial institutions (banks and life & pension insurance companies) in Turkey, Gulf countries and Middle East so far.
Involved in enhancing the VeriTouch product which is highly customized Microsoft Dynamics CRM solution as part of a team of developers using the Microsoft .NET development platform. The application had multiple modules such as Single View of Customer, Call Center Automation, Loyalty Management, Customized Processes and Case Management.

Responsibilities:
• Responsible for Analysis, Development, Customization, Deployment and Extension of Microsoft CRM 2016/2015/2013/2011.
• Developed Plug-in assemblies and custom workflow for the automation of business process in MS CRM 2016/2015/2013/2011.
• Customized MS CRM UI elements using .NET, C #, ASP.NET, WCF, HTML, CSS, JavaScript and FetchXML.
• Developed SQL Server Integration Services (SSIS) packages for data migration from different sources to MS CRM 2016/2015/2013/2011.
• Analyze, design, develop, and test desktop, web and database solutions using Microsoft .NET technologies.
• Developed SSRS reports for business using Reporting services (SSRS).
• Designed and developed SSIS Packages using different technologies such as KingsWaySoft technology and Custom Data Migration Utility and deployed SSIS Packages in various clients such as KFH (Kuwait Finance House) and DIB (Dubai Islamic Bank).

Company industry:
IT Services
Job role:
Information Technology

Software Engineer

July 2011 - February 2013

Scrybe Inc.

Islamabad, Pakistan

July 2011 - February 2013

Associated with Scrybe Inc. since July 2011 till February 2013. Worked on desktop & iPhone version of Convo application.The primary objective of this application is to provide internal corporate communication, sharing and collaboration.
Designed and developed a private social network application for Apple iPad that provides internal corporate communication, sharing and collaboration; while significantly reducing email overload. It provides workplace collaboration experience that enables rich discussions on visual contents such as images, files and Web pages. The application had multiple modules such as Notes, Tasks Lists, Images Gallery and News Feed like Facebook feed.

Company industry:
IT Services
Job role:
Information Technology

Education

National University of Computer & Emerging Sciences

May 2011

May 2011

Bachelor's degree, Bachelor in Computer Sciences BS(CS).

Pakistan

Bachelor in Computer Sciences BS(CS).

Skills

IT Project Management
Expert
IT Project Management
Expert
Windows Azure
Expert
Windows Azure
Expert
Team Leadership
Expert
Team Leadership
Expert
Project Management
Expert
Project Management
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics CRM
Expert
Microsoft Dynamics CRM
Expert
.NET
Expert
.NET
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS INTELLIGENCE
Expert
BUSINESS PROCESS
Expert
BUSINESS PROCESS
Expert
C#
Expert
C#
Expert
JavaScript
Expert
JavaScript
Expert
SSRS Reports
Expert
SSRS Reports
Expert
Power Platform
Expert
Power Platform
Expert
IT Project Management
Expert
IT Project Management
Expert
Windows Azure
Expert
Windows Azure
Expert
Team Leadership
Expert
Team Leadership
Expert
Project Management
Expert
Project Management
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert

Languages

English

Expert

Urdu

Native Speaker

Hindi

Expert