Senior Application Engineer
PT. SMC Pneumatics Indonesia
مجموع سنوات الخبرة :16 years, 1 أشهر
Sales support for product inquiry from customer: Product stock availability, delivery status, price information,
product variation check.
RESPONSIBILITIES:
* Support after sales activity for power system product in the company. Troubleshoot/repair faulty product,
start-up unit, supervise installation, warranty replacement, and perform scheduled corrective/preventive
maintenance.
* Provide sales support: demonstrate power system to customer, technical and product knowledge training to customer.
PROJECT THAT HAS BEEN HANDLED:
Comprehensive Managed Service of Telecommunication Operation Center (TOC) & Network
Facilities for PT. Axis Telecom Indonesia
The project was for maintaining overall network and data center facilities belong to PT. Axis Telecom
Indonesia under long-terms service contract agreement.
It is comprehensive preventive & corrective maintenance and it has been our responsibility to supervise 24
hours, 7 days (done by vendor's workers) where I was the persons in charge for this project. We have to monitor vendor's engineers working, making complete report to customer (PT. Axis), and built communication between our company and the customer to maintain customer satisfactory.
The project is for several network & data center facilities, located all over Indonesia: Jakarta (2 sites), Bandung, Semarang, Surabaya (2 sites), Lampung, Pekanbaru, Medan, Palembang, Batam,
Balikpapan, Makassar.
These maintenance project are still running, even after I resigned from Emerson Network Power in September 2013
Install telecommunication core network equipment in MSC/BSC for mobile telecommunication provider.
* Installation of rectifier power system (Eaton Powerware Rectifier) on cellular telecommunication towers for mobile telecommunication provider (Telkomsel, Indosat, Esia), and also for mobile networking equipment
owned by Nokia-Siemens Networking, ZTE, Alcatel
* If needed solve troubleshoot that could happen with the rectifier power system
That has been installed
* Responsible to manage technicians job in the division
* Maintain the electronic and electric part of production machine in the company
* Specialize to repair and maintain the computer for monitoring production machine.
Diploma of Engineering (Electrical/Electronic) Major: Electronic Instrumentation Institute/University: Padjadjaran University, in Bandung - Indonesia GPA: 3.16 out of 4