Senior Information Technology
Sadco
مجموع سنوات الخبرة :13 years, 11 أشهر
1-Support the ERP (Oracle Based) by Installing it, repairing it bugs, creating usernames and distributing roles, also exporting stock Inventory reports.
2-Support Handheld machines (Android) used for invoicing and collection by installing the APK on the devices and managing them from a Back office (SQL Based).
3-Support BMS (Humidity and Temperature system) by installing its software and the hardware sensors, also retrieving reports from this system.
4-Support the CCTV system by installing the cameras through network or Coaxial cables to the DVR and retrieving recordings from it.
5-Handling the CMS by changing the data for the website constantly such as text and images.
6-Handle tracking system (Web Based) by retrieving reports from it.
7-Configuring routers, switches and access points.
8-Installing all operating systems types (format, repair, upgrade, Imaging).
9-Network cabling by patching the cables.
10-MS Office support especially Excel formulas (word, Excel, Power Point, Outlook).
11-Creating new items on the ERP including assigning costs and sales price and repricing.
12-Handling the Active directory on Windows server, creating new users and changing passwords.
13-Creating emails, installing them on the Users computers and tablets and troubleshooting if any error occurs to solve it.
14-Performing Backups on Tapes or external drives, San storage and cloud (daily, weekly, monthly).
15-Firewall management (giving access to the internet, limit some users and blocking others.
16-Restoring lost files.
17-Multimedia Support (editing movies-cropping songs and pictures).
18-Access cards management (assigning each card what door it opens at a certain time).
19-UPS system management using Netvision software to monitor if any error occurred and the health of the batteries.
20-Handpunch machine management (creating users and enrolling new finger prints)
21-Computer hardware and software Support (changing hardware parts or finding a fix for a certain software).
22-Printers, Copiers and scanners configuration and sharing.
23-Installing Intranet reports and exporting sales, accounting, collection and stock reports from them.
24-Installing Tele sales Application and Integrate it to work with the IP Panasonic Telephone Centrale.
my job is to solve any problem in the network or hardware or software and help the IT manager in taking the decisions.