UMAR AKBAR MUGHAL

CUSTOMER SERVICE OFFICER at TELENOR

• Pakistan
• February 2011 to February 2016

• Ensuring customer service related activities are being done with in time.
• Achieving the S&CS monthly sales / revenue targets.
• Do the suggestive selling to the visiting subscribers.
• Ensuring top of the line customer relationship management.
• Adhere to administration requirements and discipline at the S&CS.
• Working as a team player in a harmonized manner.
• Ensuring top of the line customer relationship management.

• Adhere to administration requirements and discipline at the Centre.

• Working as a team player in a harmonized manner.

• Providing the customer the right solution of their respective problem/complaints.

• Submit daily, weekly, monthly and quarterly progress reports.

• Responsible for all the administrative functions of the under the supervision of the Head of Administration.