Senior Executive Performance Analyst
ZONG CMPak
Total des années d'expérience :10 years, 11 Mois
• Analyzed business needs and data sources to design and build effective Power BI data models, enabling
comprehensive data exploration and visualization.
• Implemented robust ETL processes using tools like SQL and Power BI Data Flows to extract, clean,
transform, and load data for accurate analysis.
• Developed interactive dashboards showcasing key performance indicators (KPIs) at a daily level, providing
real-time insights for senior management.
• Collaborated closely with stakeholders across departments to understand requirements, gather feedback,
and deliver impactful BI solutions that address critical business needs.
• Analyzed large network datasets to identify trends, anomalies, and areas for improvement. Developed
predictive models to forecast network behavior and optimize capacity.
• Created a comprehensive Network & Cost Leadership Dashboard on Power BI, offering a unified view of
operational data aligned with company goals.
• Facilitated seamless network experience for Zong customers by collaborating with engineering, operations,
and customer support teams, leveraging data-driven insights for informed decision-making.
• Performed rigorous analysis of network statistics at various frequencies (daily, weekly, monthly, quarterly,
annually) to ensure data accuracy and recommend actionable improvements for network performance
enhancement.
• Served as the data collaboration point of contact between engineering and cross-functional teams, fostering
seamless communication and streamlined processes.
• Maintained detailed records of network performance, optimization activities, and implemented solutions.
Prepared reports and presentations for internal stakeholders.
• Compiled and analyzed nationwide reports on cost control, fault & energy management, and provided
overview reports for company executives.
• Delivered periodic reports analyzing 2G/3G/4G network performance indicators and recommended actions
to improve overall network performance.
• Investigated and resolved RF-related issues such as dropped calls, low data rates, and network outages,
providing technical support to resolve complex problems.
• Collaborated with the network planning team to leverage data-driven insights for designing and
implementing network expansion strategies, site selection, and capacity upgrades.
• Played a key role in periodic reporting and analysis focusing on pricing trends, delivering valuable insights
to senior management for data-driven pricing strategies that optimize revenue.