umer Khan

• Led and supervised a site team of 15-20 personnel, managing daily performance, productivity, and training.
• Directed delivery logistics for 22-wheeler and heavy trucks transporting building materials valued in the millions (AED).
• Coordinated with 4-5 suppliers and 4 contractors daily to ensure on-time delivery and inventory accuracy.
• Oversaw service delivery for 10-15 cash customers daily, resolving issues and maintaining satisfaction.
• Enforced safety and quality standards aligned with NEBOSH, IOSH, and OSHA certifications.
• Standardized site processes, improving operational efficiency and documentation accuracy.

• Supervised QA testing cycles and IT support operations, supporting successful website deployments.
• Coordinated between development teams and stakeholders to resolve defects and improve turnaround time.
• Documented test results, performance reports, and technical processes for internal review.
• Contributed to improved user experience through UI and process enhancements.

• Managed a 10-member team overseeing extraction and handling operations for high-value ruby, pink sapphire, and aquamarine
gemstones.
• Directed daily site operations, safety compliance, and workforce scheduling across the mine site.
• Oversaw secure handling, sorting, and documentation of high-value gemstone output.
• Coordinated with stakeholders on production planning and quality control standards.