Director, HR
Hilti
Total years of experience :21 years, 7 Months
Director, Human Resources Feb 2008-Present
Hilti Inc., Mississauga
Global Organization with over 20, 000 employees worldwide in more than 100 Countries with over $4 billion dollars in sales
Manage Human Resources department for the Canadian business with over 400 employees across Canada with total HR annual budget of $34.5 million dollars. Business units include sales, retail stores, customer service, engineering, logistics and corporate functions. Manage 3 team members directly plus 2 additional HR employees indirectly. Member of Canadian executive management and member of North American HR leadership for global business
• Develop corporate HR strategies in conjunction with global HR management
• Manage workforce planning and talent development across North America
• Directed organizational re-structure and change management initiatives to transform the North American organization into cross-functional, customer-focused teams, resulting in improved productivity
Achievements:
• Directed employee engagement initiative across North America which resulted in a 6% improvement in retention, as well as a 25% increase in new employee integration. The initiative helped our organization achieve an aggressive revenue growth target of 30% over 3 years despite difficult economic conditions
• Implemented improved communication processes during transitional changes to achieve “Great Place to Work” award for 2 years in a row (2010 and 2011)
• Developed management succession planning through implementation of strategic development plans
• Implemented enhanced employee benefits within the Canadian organization.
• Developed performance standards to unify performance evaluation
Human Resources Manager July 2006-January 2008
Hub Financial Inc. (division of Hub International), Toronto
North American Organization with over 4, 500 employees in 250 offices providing financial services in insurance, risk and wealth management
Led the HR function across Canada. This involved development of HR business plans, recruitment, compensation, administration of health benefits, payroll, employee relations, reporting and acquisitions. Designed, directed and managed the process of organization development to address issues such as succession planning, workforce development, key employee retention, organization design and change management
• Instituted quarterly analysis of turn-over rates, attendance and recruitment
• Developed strategic HR procedures & plans to effectively achieve objectives
• Coach leaders in team management, performance evaluations and training
Achievements:
• Spearheaded organization of HR database for better access and usability resulting in improved focus on talent management and improved response time
• Developed assessment techniques to evaluate applicants resulting in 25% reduction in employee turnover
• Build a high performing management team to support mergers and acquisitions
Clients: CIBC, TrainingFolks Inc. and Multi-Products Corp.
Worked as a consultant to Canada based organizations (industries: Banks and Retail)
Responsible for the overall staffing and recruitment functions for banking and retail clients. Created strategic staffing plans that aligned with the company’s business and growth objectives. Responsible for candidate recruitment, assessment and selections, negotiating employment contracts and developing strategic advertising
• Re-engineered HR policies and procedures to improve business development
• Oriented new staff to company policies, procedures and programs
• Advised management on HR issues
• Curtailed training cost by 20% through improved staffing practices
• Achieved highest level of internal management satisfaction
• Developed links and built relationships with nominated Universities and Colleges in Canada, targeting high caliber graduates and under-graduates for future leadership roles
• Supported local brand awareness through targeted recruitment methods