Umesha De Silva

• Process New Visa Applications and Renewals Online Free Zone entities (DIFC / DMCC).
• DMCC and DIFC Trade License and Establishment Card renewal on respective portals along with other applications like NOC, salary certificate, good standing certificate, updating annual audited reports, annual return, etc.
• Control the Issuance of uniforms, name badges, hairnets, for new hires and during renewal.
• Process New Visa Application and Renewals on MOL, coordinating and following up with the PRO.
• Maintain records of accommodation, check- ins and check- out; occupancy of the accommodation.
• Inspect company accommodation to ensure that hygiene and employees are abiding to the policies on a regular basis.
• Visit accommodation premises with logistics to ensure that the accommodation is maintained, cleaned and all required necessities are available and intact with utmost cleanliness.
• Ensure that the Welcome Pack is ready before any new store staff arrives from outside UAE.
• Ensure OHC Cards are available in the stores as per the list required by Municipality.
• Ensure renewal of OHC Cards on time.
• Coordinate with Logistics for transportation of new arrival staffs.
• Maintain trackers for all the above provided by the company for easy data management and update the HR Software on a regular basis.
• Other admin activities as designated by the HR Manager and the Management.
• Ensure Visa, Labor Card, OHC, Emirates ID, Accommodation Contract renewals are done in a prompt and orderly fashion and avoid from incurring fines by following up with PRO appropriately.
• Ensure that new employee’s bank accounts openings are processed.
• Update WPS Numbers, Person Code and Bank Account Information in a timely manner.
• Processing Medical Insurance, including addition, deletion, modification etc.
• Processing medical claims and following up with insurer regarding the same.
• Processing & co-ordination of workmen compensation with the insurer.
• Ensure cancellation of employees are processed after termination on system.
• Monitoring passports in and out, coordinating with the logistics manager regarding the same.
• Maintain trackers for all the above provided by the company for easy data management and update the HR Live on a
regular basis.
• Other Admin activities as designated by the HR Manager/Head and the Management
• Manage transmittal of documents in an effective manner between other locations and head office.

ADDITIONAL JOB RESPONSIBILITIES:
• Ensure Monthly payroll deductions fully streamlined and communicated to the staffs (No’s of staffs 550) in advance.
• Responsible for hands-on recruitment for bulk positions.
• Assist management as and when required.
• Manage hotel bookings whenever necessary.
• Check for quotation on travel tickets and book them for new joiners and eligible staffs.
• Create LPO’s as per procedures for travel tickets.
• Maintain tracker for tickets issued for employees of the group given by HRM.

• Prepare company letters (e.g. salary certificate, no objection certificate for travel, employment certificate, incentive letter,
salary review letter, no objection certificate for driving etc).
• Answering employees enquires and assisting them with any claim issues.
• Renewing the plans and ensuring that the workforce receives their health cards without any delays.
• Assist the HR Managers with disciplinary and grievance cases in line with the HR policies and procedures.
• Assist the local HR Leadership team in researching and analyzing salary rates and benefits offered by competitors and in
the general market.
• Adding new joiners, deleting leavers, updating the insurance provider of changes in employees’ salaries, number of
dependents and marital status (to be completed within 3 working days as of the effective change date).
• Undertake any other reasonable request made by Senior management or the HR Leadership team.
• Manage effectively the company medical and life insurance plans by: Acquiring competitive rates through effective
negotiations of the annual premiums.
• Provide holiday cover and support for the Payroll Officer in relation to

• Carried out HR functions, including hiring and evaluating staff as well as salary and increments negotiation.
• Worked on balancing the cash register; administering bookkeeping at the end of each week; and handling bank deposits
and change withdrawals.
• Ensured stock availability by ordering supplies and retail product for the company.
• Cultivated and maintained solid relationship with vendors and distributors.
• Accomplished a variety of tasks simultaneously, including hairstyling, staff training, and general management of the retail
side and supervision of stylists’ performance.
• Facilitated training regarding product knowledge for the staff.
• Provided support in promotions and marketing, including producing TV advertisements for the company.
• Responsible for the front-end HR Generalist activities like Recruitment, Training and Development, Performance
Management, Grievance.
• Handling, Employee Engagement and supporting payroll activities with HR operations team.
• Maintaining manpower strength (both managerial and associate level) in all the stores as per company allocated manpower
budget.
• Planning training programs and coordinating with the Learning and Development team.
Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc).
• Promote services, products and discounts on social media.
• Order beauty products Eg. creams and essential oils and replenish stock.
• Optimize staff retention and utilization by reducing staff absenteeism, sick leaves, and resignations

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form.
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Assist in the preparation and organizing of promotional material or events.
• Ensure adherence to laws and policies.
• Reads and evaluates sales reports.
• Meets monthly sales goals as provided by management.
• Makes sure that sales orders are delivered in a timely fashion and according to the desires of customers.

• Insert customer and account data by inputting text based and numerical information from source documents within time
limits.
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
• Apply data program techniques and procedures.
• Generate reports, store completed work in designated locations and perform backup operations.
• Keep information confidential.