Unal Gok, Data Analytics Project Manager

Unal Gok

Data Analytics Project Manager

Abu Dhabi Commercial Bank

Location
United Arab Emirates - Dubai
Education
Master's degree, Game Theory Applications to innovation race in Telecom Sector
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Data Analytics Project Manager at Abu Dhabi Commercial Bank
  • United Arab Emirates - Abu Dhabi
  • My current job since March 2018

* Accountable for leading the delivery of data integration projects in IT as a part
of Data Analytics & Digitalization Initiative.
* Responsible of coordinating & aligning various IT teams and ensuring project
delivery as per business specifications
* Driving data science activities as project manager for "Optimum CASA Pricing"
project in Wholesale Banking.
* Responsible of delivery of changes regarding IFRS9 accounting standards &
other finance initiatives.

Business Intelligence Assistant Manager at Abu Dhabi Commercial Bank PJSC
  • United Arab Emirates - Abu Dhabi
  • October 2014 to March 2018

Leading a team of 4 developers in Business Intelligence Projects
* Primary responsible of Business Intelligence Platform and Mobile
Application
* Managing and Providing many reporting and dashboard requirements
for Consumer Banking, Wholesale Banking and Finance.
* Primary responsible for R&D Activities in Finance Business Intelligence
System
Projects: Board Dashboards, Finance by One Click Project, CBG Strategy
Dashboard, Forex Transactions Dashboard, Load Testing in Business
Intelligence Environment, Touch ID Integration for ADCB BI App.

Principle Business Intelligence Consultant at Creo Technologies L.L.C
  • United Arab Emirates - Dubai
  • September 2012 to September 2014

Creo Technologies L.L.C September 2012 - Present

Leadership: Team leader and primary customer contact in the following projects: Axiom Telecom Mobile Dashboards, Emaar Leasing Dashboards, and Ministry of Labor Statistics DW Implementation. Furthermore, responsible of preparing & tracing the project plans for DW implementation and training in Ministry of Labor.

Business Requirement Analysis and Conceptual Design:
Axiom Telecom (Technology Retailer): Responsible of doing all business discovery, gathering requirements and conceptual design of the dashboards in the following areas: CRM, Complaint Management Systems, Internal and Retail Store Audit Systems, Quality and Kaizen Systems, Task Management Systems, and Mystery Shopper Systems.

Emaar Leasing Dashboards: 38 Dashboards are prepared by the team under my leadership for Emaar Mall Group Leasing Project.

Emaar Chairman and CEO Dashboards: Responsible of creating conceptual design and developing the dashboards containing P&L summary, receivables, tenant sales statistics, malls’ occupation statistics and tenant category statistics.

Jumeriah Group and Rotana Hotels Hospitality POC: Responsible of analyzing hospitality business and creating conceptual designs for corporate level dashboards in which hotels, restaurants and spa businesses are covered.

Ministry of Labor Statistics DW Implementation: Responsible of gathering the customer requirements regarding labor market indicators, and finding out and implementing their calculation methodologies in Datamart level.

Datamart Design:
Axiom Telecom (Technology Retailer): Datamart design (more than 70 tables). Ministry of Labor Statistics DW Implementation: Datamart design containing 50 tables coming from internal and external data sources.

Business Intelligence Developer: Developed all the infrastructure and prepared 17 Web and Mobile (Ipad and Android) Dashboard for Axiom Telecom.
Developed all the infrastructure and prepared 38 Dashboards for Emaar Mall Group Leasing Project
Developed all the infrastructure and prepared chairman Dashboard for Emaar PJSC.

MicroStrategy Architect: Responsible of introducing two-factor authentication in MicroStrategy Mobile Server Environments.
Configured Microstrategy Certificate Server for Emaar PJSC first time in Gulf Countries.
Introduced different internal and external access for web and mobile in Emaar PJSC.
Set up Microstrategy mobile environment for ADCB Bank thorough F5 Firewall.
Set up Microstrategy mobile environment for Axiom Telecom.
MicroStrategy Administrator: Configured user groups and security environment for Emaar BI project.

Senior Business Intelligence Consultant at Turkcell İletişim Hizmetleri A.Ş
  • Türkiye - Istanbul
  • February 2011 to August 2012

Turkcell İletişim Hizmetleri A.Ş. (Telecom Sector) February 2011-August 2012

Business Requirement Analysis and Conceptual Design:

More than 200 outspread reports which were aiming to trace customer telecom usage were analyzed in terms of common business dimensions and metrics for Pricing & Data Analysis Department. Instead of these spread reports, dynamic, prompted and communized reports were developed to fulfill the business requirements of different teams in multiple departments.

Data Mining applications: It was achieved to create a system which can determine automatic control group for a specific treatment group in a sense that demographics and telecom service usage of both groups are similar. This system was integrated part of Microstrategy Data Mining functionality by employing clustering analysis.

After gathering the business requirements about customer interaction KPIs, web and mobile dashboard conceptual designs were prepared and those dashboards were developed for Customer Experience Department. It was the first time that one department of Turkcell (the biggest telecom operator in Turkey with 40 million subscribers) started using mobile dashboards.

Web based dashboards and many reports were designed and developed for Fraud Management Team. Since these reports and dashboards were using operational data as data source, all operational reports were prepared with a joint work of fraud system analyst team.

BI Architect:
Developing and maintaining schema and security objects. Responsible of preparing enterprise dashboards (Mobile and Web based Dashboards). Data Mining applications of Microstrategy (Determining automatic control group for a specific treatment group via Microstrategy Data Mining), Responsible of maintaining Microstrategy Mobile Server Configurations

BI Software Architect: Developing and maintaining schema and security objects.

BI Administrator: Tracking the Server Activities, jobs, user privileges and security filters, Oracle 10g, 11g SQL tuning activities

Business Analyst, Microstrategy Developer at Istanbul Metropolitan Municipality
  • Türkiye - Istanbul
  • February 2008 to January 2011

Istanbul Büyükşehir Belediyesi (Government Sector) February 2009- January 2011

Business intelligence Analyst Duties:
Responsible of communicating with business users, gathering business requirements and preparing conceptual designs of reports or dashboards for the following systems: Human Resource Management, Human Resource Salary Module, Billing Module, Bid Module, Accounting Module, and Istanbul Transportation Module.
Source systems (ODS) were examined and communication with IT system owners was sustained to fulfill the reporting requirement of internal customers. Various contributions were provided in planning and designing data warehouse systems (Defining Table Patterns, ETL rules, Data Warehouse Interface Requirements)
Data Mining Applications: A prediction study has been made to forecast the load of transportation system in Istanbul by employing the regression analysis.
BI Development Duties:
Responsible of constructing module (project) data infrastructure, logical and physical Microstrategy Models. Responsible of creating and maintaining reports, documents and dashboards. UAT tests were also planned and completed.

Database (Oracle 10g) Duties: Responsible of creating views, materialized views and PL/SQL procedures in Oracle 10g platform which are necessary for reporting infrastructure.

SQL Server (2005, 2008) Duties: Responsible of providing some reports from SQL server sources

Education

Master's degree, Game Theory Applications to innovation race in Telecom Sector
  • at Bogazici University
  • January 2009

My university education covered: Probability and Statistics: Probability Principles, Stochastic Processes and Applications, Statistics Principles, Statistical Inference, Data Mining, Design and Analysis of Experiments. Optimization: Linear Programming, Integer Programming Revenue Management: Competitive Models in Supply Chain, Revenue Management Publications Gok, Unal., Bilgiç, Taner (2008). ‘Competing Vendors in Telecommunication Value Chain’. EWD DDM Workshop, September, 2008, Barcelona, Spain.

Bachelor's degree, Industrial Engineering
  • at Istanbul Technical University
  • June 2006

My university education covered: Business Management: Management and Organization, Human Resource Management Economics and Accounting: Economics I, Economics II, Accounting and Cost Accounting, Engineering Economics Quality: Quality Control Optimization: Principles of Optimization, Project Management, System Analysis and Simulation

Specialties & Skills

Microstrategy
Data Warehouse Architecture
Business Intelligence
Business Analytics
DASHBOARD DESIGN
DATA MINIG
BUSINESS REQUIREMENTS
CONCEPTUAL DESIGN
DATA WAREHOUSE DESIGN
SQL, PL/SQL, T-SQL
ORACLE 10G-11G
MICROSTRATEGY
TELECOM BUSINESS ANALYTICS

Languages

English
Expert
Turkish
Expert

Training and Certifications

MicroStrategy Certified Platform Administrator v9.3.1 (Certificate)
Date Attended:
February 2013
Valid Until:
February 2013
Microstrategy Certified Developer v9.3.1 (CPD, CRD, CDMD) (Certificate)
Date Attended:
December 2013
Valid Until:
December 2013