Waitress
Cafe" Veldeemeers
Total years of experience :8 years, 5 Months
Head Waitress who does the following duties:
* Meeting, greeting and escorting patrons to their respective tables in a friendly way.
* Preparing, setting tables following standard practice.
* Presenting menus to guests and responding to questions concerning the menu then doing recommendations too where necessary.
* Checking if customers are happy and enjoying their meals.
* Resolving any arising matters that have arisen.
* Describing the menu to clients and ingredients used.
* Ensuring all front of house staff is presentable to our guests.
* Communicating with patrons ensuring they are satisfied and happy.
*Offering team work to colleagues so that maximum service is achieved.
* Maintaining cleanliness in the restuarent and cleaning as you go.
* Taking all food and beverage orders from customers and delivering them respectively.
INSPIRATION COLLEGE OF ZIMBABWE ORDINARY LEVEL 5 Subjects including English language . London Chamber of Commerce International Certificates in the following: * PRINCIPLES OF MANAGEMENT: PASS * MARKETING : PASS WITH MERIT * BUSINESS ADMINISTRATION : PASS WITH DISTINCTION