Executive IT
Kohinoor maple leaf group
Total years of experience :12 years, 8 Months
• Networks & Systems Management. A network of more than 500 nodes
• IT Network infrastructure, Users Systems and Technical Support, Managing the LAN, WAN, online software’s support from Plant site.
• Manage the all services related to Call Center (Server / Application) and coordinate with business & software developer team for any up gradation in software
• Support the Business Application (ERP) to user as per requirement in Head Office (with coordination of software team)
• Confirm the configuration and test routers and other routing devices used to establish WAN connectivity with Head Office MLCF - Plant
• To coordinate with technology vendors for WAN / Internet Connectivity (PTCL / RF - Vendors / ISP) Maintain all Service Level Agreement with Vendors for critical Links.
• Maintain different Servers for smooth operations like Call Center servers Proxy Server, DHCP server, File Server, Windows base application Servers, SMS server
• Maintain Data Center (Head Office) also Coordinate with Head Of Department for best solutions for Data Center operations at Head Office & Plant Site
• Managing ISA Server and Squid for internet sharing at Head Office and Factory
• Experience in Active directory, DNS, DHCP, File & Print server, IIS(web server), FTP, NAT, Exchange Mail server.
Major Achievement includes Maple Leaf Cement Call Center Implementation
System administration of Asterisk PBX servers located 2 different sites.
Installation, implementation of Call Center for Maple Leaf Cement.
Management of IVR setup, Ring Groups, Queue maintenance. CDR Reports, Call Recordings.
Understanding of dial-plan and Asterisk applications.
• Understanding of High Availability infrastructure concept and implementation Experience.
• Designing & Implementation Network Infrastructure
• Understanding of networking components and Cisco based LAN/WAN
• Troubleshooting all Network related issue
• Configuration & supports Switches and routers
• Understanding of firewall and security configuration/implementation
• Setup, Administer & Support Server running Windows 2000, 2003 R2, 2008 R2
Experience with x86 / x64 Intel, HP, IBM & Dell hardware like tower servers, desktop, Laptop & other peripherals.
• Experienced working within complex networking topologies including the use of numerous VLANS, firewalls.
• Basic understanding of IP, Sub Nets, VPNs, VLAN, Network routing, firewalls and switching.
• Providing system and network support to more than 200 users.
• Work on Routers, Network Printers and Scanners.
• Support & Installation of Lotus Notes clients.
• Active Directory, Users and Group Polices, Securities, Rights, DNS and DHCP.
• Installation and user level configuration on Antivirus Servers using KasperSky 6.0..
• Troubleshooting and implement IT & Broadcast IT related equipment.
• Installation, configuration and troubleshooting of WAN.
• Manage Oracle Server 9i (administration and backup)
• Installation and maintenance of Dell Servers (2600), IBM Xeon 3650, 3550 series.
• Correspondence with Vendors for Maintenance of equipment.
• Security Enhancement of Network.
• Making and implementation of policies related to network system.
• Generation Checklist on daily/weekly/monthly basis.
• Ensure the maintenance of all computers.
• Troubleshooting of Network (Completely).
• Configuration of Switches & Routers.
• Make backup of Data
Working As Associate Network Administrator at Ashraf Sugar Mill
Responsible for Manage mill Network with providing every kind of redundancy,
Backups of servers, and all aspects of Active directory having more then 100 host machines.
Islamia University of Bahawalpur Bahawalpur, Pakistan 2008-2012 Bachelor of Honors Degree in Computer Science (CGPA 3.36/4) Major Subjects: Operating Systems, Data Communications & Networking, Network Administration. Databases (SQL Server 2008), Data Structures & Algorithms, Software Engineering Sadiq Edgerton Collage Bahawalpur 2006-2008 Bahawalpur Board Fsc (Pre Engineering 53%)