Usama Malik

Managed full-cycle recruitment process including onboarding of new hires.
• Conducted performance management assessments and provided constructive feedback to employees.
• Administered payroll and benefits programs for all employees.
• Identified current and prospective staffing requirements and prepared recruitment notices and advertisements.
• Conducted interviews and coordinated recruitment of graduates from colleges, universities, and other educational institutions.
• Oversaw and maintained training logs and executed new employee introduction sessions, including ordering welcome gift packages.
• Handled phone calls, and scheduled appointments, meetings, events, and training sessions.
• Updated and maintained HR Management System (HRMS) and Employee Self Service (ESS) software to ensure accurate employee data and confidentiality.
• Acted as a point of contact for employees' HR inquiries, providing prompt and helpful solutions.
• Managed employees’ accident and health insurance records, including additions and deletions.
• Reviewed, evaluated, and implemented company HR and Admin procedures.
• Assisted in evaluating staff performance on an annual and semi-annual basis.
• Managed time sheets for all employees.
• Organized the company's annual dinner and departmental events/gatherings.
• Prepared and monitored department budget forecasting and utilization.
• Maintained strong vendor relationships and negotiated pricing for supplies and services.
• Managed and processed offers and invoices for facilities and administration vendors.
• Assisted with maintaining inventory of office supplies and materials.
• Arranged executive travel, hotel, and dining arrangements as needed.
• Reviewed and prioritized all incoming correspondence and documents, and composed responses.
• Coordinated with housekeeping staff for daily activities to ensure office cleanliness and liaised with service providers.
Additional Responsibilities:
• Managed provision of transportation services for eligible employees, optimizing efficiency and
adhering to budget.
• Oversaw staff accommodation and catering services, including menu planning in consultation with catering.

Arrange and manage the workforce according to company requirements.
• Oversee and administer day-to-day activities of the office.
• Develop policies, procedures, and systems to ensure productive and efficient office operations.
• Supervise employees in supporting roles.
• Assign workloads and monitor employee performance.
• Conduct research and analysis on specific issues.
• Independently prepare non-routine letters and/or reports, which may be highly sensitive and
confidential in nature.
• Act as the primary point of contact and liaison with other offices, individuals, and institutions on
operational and programmatic matters concerning the office.
• Coordinate the resolution of individual problems and disputes involving faculty, staff, or members of
the general public as they arise.
• Assist in the coordination, supervision, and completion of special projects as appropriate.
• Monitor and ensure compliance with all relevant local government regulations, including labor laws,
health and safety regulations, and any other applicable laws or regulations.
• Facilitate the process of obtaining necessary licenses, permits, and approvals from local government authorities for the operation of the CCPP Balloki facility.
• Prepare for and facilitate any audits or inspections conducted by local government agencies, providing all necessary documentation and ensuring compliance with labor laws and regulations.

Review and enhance orientation materials and sales training resources.
• Conduct training sessions for store staff, focusing on product knowledge and sales techniques.
• Regularly meet with the retail store manager to discuss staff performance and learning needs.
• Develop and implement new product training programs to keep staff updated on the latest inventory.
• Evaluate competition through visits to competing stores, and gather data on style, quality, and pricing
of competitive merchandise.
• Research emerging products and anticipate buyer interest to inform inventory purchasing decisions.
• Negotiate volume price breaks with suppliers to ensure competitive pricing.
• Place and expedite orders, and verify the accuracy of receipts upon delivery.
• Generate sales reports by analyzing and categorizing sales data.
• Investigate customer complaints and service suggestions, providing insights to improve customer relations.

• Handle the processing of all auto financing applications efficiently and accurately.
• Conduct thorough screening of applications to ensure compliance with established criteria.
• Cultivate and maintain strong relationships with both new and existing clients.
• Gather the necessary information to comprehensively analyze each client's financial situation.
• Organize and conduct business visits to various companies and markets to promote services.
• Scrutinize agreements to verify their completeness and accuracy in alignment with bank policy.
• Consistently meet and exceed sales targets as established by company guidelines.