IT Technical Support Officer
Ali Abdulwahab Al Mutawa
مجموع سنوات الخبرة :7 years, 2 أشهر
Provide 1st & 2nd level IT technical and desktop support to all AAW end users located in Kuwait.
Performs preventive maintenance of desktop and laptop, Multi-Function Printers and Zebra label printers
Exchange server support, Microsoft 365 Support.
Experience in active directory group policy DNS.
Experience in installing and maintaining SAN.
Experience in installing computer peripherals.
Experience in MS office.
Experience in Cisco Router Configuration.
Provide 1st & 2nd level IT technical and desktop support to all Alshaya end users located in Kuwait.
Performs preventive maintenance of desktop and laptop, Multi-Function Printers and Zebra label printers
Exchange server support, Microsoft 365 Support.
Experience in active directory group policy DNS.
Experience in installing and maintaining SAN.
Experience in installing computer peripherals.
Experience in MS office.
Experience in Logistics support application (ILS).
Provide 1st & 2nd level IT technical and desktop support to all Alshaya end users located in Kuwait.
Performs preventive maintenance of desktop and laptop, Multi-Function Printers and Zebra label printers
Exchange server support, Microsoft 365 Support.
Experience in active directory group policy DNS.
Experience in installing and maintaining SAN.
Experience in installing computer peripherals.
Experience in MS office.
Experience in Logistics support application (ILS).
I worked in ISEES (innovative
I worked in ISEES (Innovative software of easy and efficient solutions) in Technical support for 12th months.
Experience of developing, enhancing and supporting application systems
Knowledge of development methodologies
Excellent communication skills - good interpersonal and influencing skills
Sound problem-solving and decision-making skills
Be service-oriented and customer-focused
Be highly-organised
Thrive under pressure
Be adaptable